Restaurant Innovation

Olo Brings Its Olo Pay Service to Fast-Food Kiosks
Olo Brings Its Olo Pay Service to Fast-Food Kiosks
July 13, 2023  |  Restaurant innovation

Restaurant technology platform Olo has begun offering card-present processing through its Olo Pay service. The company announced the launch in a news release Thursday (July 13), part of...

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Table for Two and a Half: Restaurants Add Handbag Stools
Table for Two and a Half: Restaurants Add Handbag Stools
July 06, 2023  |  Restaurant innovation

Middle-tier restaurants have found a new way to emulate the trappings of fine dining — adding stools for handbags — but as higher-end restaurants strain...

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QSRs Bring the Picnic to a Beach Umbrella Near You This Summer
QSRs Bring the Picnic to a Beach Umbrella Near You This Summer
July 03, 2023  |  Restaurant innovation

As consumers gear up to go on summer vacation, aggregators and restaurants alike are looking for ways to keep customers engaged even when they are...

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PYMNTS Intelligence: Restaurant Success Hinges Increasingly on Technology
PYMNTS Intelligence: Restaurant Success Hinges Increasingly on Technology
July 03, 2023  |  Restaurant innovation

The restaurant sector is transforming rapidly. Once laggards when it came to modernization, restaurants had to adopt digital tools and online sales channels overnight to...

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Diners Tell Restaurants to Put Technology on the Menu
Diners Tell Restaurants to Put Technology on the Menu
June 29, 2023  |  Restaurant innovation

New technology has become crucial for restaurant survival. Having just emerged from the severe disruptions of the pandemic, which caused more than 70,000 restaurants to...

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Hooters: Direct Ordering Channels Enable Virtual Restaurants to Get Playful 
Hooters: Direct Ordering Channels Enable Virtual Restaurants to Get Playful 
June 08, 2023  |  Restaurant innovation

While virtual brands on third-party aggregators are challenged to find ways to game the system, Hooters notes, direct ordering platforms enable restaurants to offer a...

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Dunkin’ Taps HubKonnect’s AI as QSRs Get Hyper-Specific With Marketing
Dunkin’ Taps HubKonnect’s AI as QSRs Get Hyper-Specific With Marketing
June 06, 2023  |  Restaurant innovation

As restaurants compete to take advantage of new digital capabilities as quickly and effectively as possible, Dunkin’ is leveraging artificial intelligence (AI) to optimize stores’...

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Panera Offers Diners Ability to Pick Up at the Drive-Thru
Panera Offers Diners Ability to Pick Up at the Drive-Thru
May 31, 2023  |  Restaurant innovation

Panera says it will allow diners to pick up their orders without leaving their cars. The fast-casual restaurant chain Wednesday (May 31) announced the launch...

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Restaurants Take Advantage of Rise in Messaging to Drive Sales
Restaurants Take Advantage of Rise in Messaging to Drive Sales
May 04, 2023  |  Restaurant innovation

As consumers increasingly message each other online, restaurants are taking advantage of their familiarity with these chat-based interfaces to reduce friction from the digital ordering...

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