Restaurant Innovation

Toast Unveils Tool for Hotel Restaurants
Toast Unveils Tool for Hotel Restaurants
May 03, 2022  |  ResTech

Restaurant software provider Toast has launched Toast for Hotel Restaurants, a tool that integrates with hotel property management systems to help eateries function more smoothly....

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PYMNTS Intelligence: How Current Trends in Digital Ordering and Customer Expectations Are Affecting Restaurant Workers
PYMNTS Intelligence: How Current Trends in Digital Ordering and Customer Expectations Are Affecting Restaurant Workers
May 03, 2022  |  Restaurant innovation

The pivot to digital food ordering during the pandemic was a lifesaver for the restaurant industry, enabling many eateries to thrive amid uncertainty. Digital orders...

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Chipotle: Automation Helps QSRs Keep Digital, On-Site Diners Well Served
Chipotle: Automation Helps QSRs Keep Digital, On-Site Diners Well Served
April 29, 2022  |  Restaurant innovation

The pivot to digital channels during the pandemic enabled quick-service restaurants (QSRs) and fast-casual chains not only to survive the global health crisis, but to...

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PYMNTS Intelligence: Meeting Younger Diners’ Preferences With Technology
PYMNTS Intelligence: Meeting Younger Diners’ Preferences With Technology
March 17, 2022  |  Restaurant innovation

More than half of United States restaurant customers want easier ordering and payment options enabled by technology, and millennial and Generation Z consumer preferences heavily impact...

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Turning Point Restaurants on Tapping QR Codes, Digital Loyalty Programs to Enhance the Customer Experience
Turning Point Restaurants on Tapping QR Codes, Digital Loyalty Programs to Enhance the Customer Experience
March 16, 2022  |  Restaurant innovation

One way to keep QSR customers coming back is to know how they like to order food and pay. In the Order To Eat Tracker,...

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PYMNTS Intelligence: How Digital Ordering and Payment Tools Drive Customer Loyalty and Trust on- and Off-Site at Casual Dining Chains and QSRs
PYMNTS Intelligence: How Digital Ordering and Payment Tools Drive Customer Loyalty and Trust on- and...
March 02, 2022  |  Restaurant innovation

The pandemic has affected few businesses as dramatically as those in the restaurant sector. Many players in the quick-service restaurant (QSR) industry have spent the...

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Sonic Leans on Mobile and Order-Tracking Features to Keep Customers Coming Back
Sonic Leans on Mobile and Order-Tracking Features to Keep Customers Coming Back
February 28, 2022  |  Restaurant innovation

Quick-service restaurants (QSRs) have learned to adapt quickly during the pandemic, with many pivoting to contactless ordering and payment tools to keep their customers safe...

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QSRs Use Order Throttling, Automation to Help Staff Balance Dine-In, Digital Orders
QSRs Use Order Throttling, Automation to Help Staff Balance Dine-In, Digital Orders
January 27, 2022  |  Restaurant innovation

Online meal ordering hit the market years ago, but COVID precautions and restrictions drove an influx of consumers to digital channels to satisfy their cravings....

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Smoothie King on Providing Frictionless Customer Experiences
Smoothie King on Providing Frictionless Customer Experiences
January 19, 2022  |  Restaurant innovation

Aggregators: can’t live with them, can’t live without them. QSRs are more focused now about how to use them to add incremental revenue while at...

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