Restaurants

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Without Better Tech, Restaurants Could Lose Digital-Savvy Diners, Says Curbit CEO
Without Better Tech, Restaurants Could Lose Digital-Savvy Diners, Says Curbit CEO
November 27, 2023  |  ResTech

As restaurants become increasingly digital, the industry is facing the same challenges that some of the world’s largest businesses faced when they first became reliant...

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Restaurants Go All-In on Smart Digital, but Consumers Remain Wary
Restaurants Go All-In on Smart Digital, but Consumers Remain Wary
November 24, 2023  |  Artificial Intelligence

Restaurants are increasingly adopting automation, artificial intelligence (AI) and robots across all areas of operation, but these efforts are not always a surefire hit. A...

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Consumers Brace to Cut Back on Restaurant Dining Over Holidays
Consumers Brace to Cut Back on Restaurant Dining Over Holidays
November 22, 2023  |  Consumer Insights

As the holiday season pressures budgets, most consumers plan to reduce their spending on restaurant dining. By the Numbers The PYMNTS Intelligence study “The Credit...

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Restaurant Subscriptions on the Rise as New Loyalty Models Emerge
Restaurant Subscriptions on the Rise as New Loyalty Models Emerge
November 22, 2023  |  Subscriptions

Increasingly, restaurants are finding ways to create recurring payment models to drive customer loyalty outside the typical points-per-dollar rewards program model. According to financial services...

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Mobile-Only Restaurants Rub Consumers the Wrong Way
Mobile-Only Restaurants Rub Consumers the Wrong Way
November 21, 2023  |  Consumer Insights

Even when consumers are ordering restaurant meals for pickup, PYMNTS Intelligence reveals, the majority would rather not be limited to exclusively making purchases via mobile...

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Presto Cuts 17% of Staff as Restaurant Customers Reject Impersonal Experiences
Presto Cuts 17% of Staff as Restaurant Customers Reject Impersonal Experiences
November 21, 2023  |  ResTech

As Presto sees declines in its on-premise technologies amid shifts in consumers’ digital dining expectations, the company is making major layoffs and reinvesting in its...

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Taco Bell CDO: Short-Term Subscriptions Drive Long-Term Loyalty
Taco Bell CDO: Short-Term Subscriptions Drive Long-Term Loyalty
November 21, 2023  |  Subscriptions

As restaurants tinker with ways that they can use subscriptions to boost customer loyalty, Taco Bell is finding that offering short-term menu item “passes” can...

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Curbside Pickup Leads the Restaurant Industry’s Digital Shift
Curbside Pickup Leads the Restaurant Industry’s Digital Shift
November 20, 2023  |  Restaurant innovation

As restaurants increasingly adopt tech features, curbside pickup is proving to be the most common digital offering. By the Numbers Most restaurants now offer curbside...

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Digital Transformation Prompts Small Restaurants to Streamline Holiday Menus
Digital Transformation Prompts Small Restaurants to Streamline Holiday Menus
November 20, 2023  |  Restaurant innovation

As the rise of digital ordering has increased the popularity of restaurant takeout, independent restaurants are rethinking their holiday season menus for off-premises optimization. In...

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