As Chipotle looks to grow its already significant base of loyal customers, the brand is turning to personalized messaging to boost engagement. The fast-casual giant,...
As aggregators and restaurants start to test drones and sidewalk rovers to reduce the labor cost of on-demand delivery, consumers are not convinced they can...
Grubhub is seeing its orders plummet as rising restaurant prices prompt diners to seek less expensive food options. In its latest earnings report released on Wednesday...
Grubhub is stepping up its subscription program as membership schemes increasingly supplement or replace points-based rewards programs for restaurant customers. In an interview with PYMNTS following...
As robotics catch on throughout the restaurant industry, consumers are worried about losing the personal experience they look for in a restaurant. By the Numbers...
June restaurant purchases were at their lowest volume in over a year as consumers tepidly, and unevenly, increased their discretionary spend. As noted in proprietary...
The generations are split when it comes to automation, virtual kitchens and other digital restaurant technology. PYMNTS’ July “Connected Dining” report found millennials and bridge...
As quick-service restaurants (QSRs) look to meet consumers’ growing demand for quick, convenient off-premises options, many are saving on real estate by shrinking on-site seating...
Following its decision to finally get on Uber Eats’ marketplace, Domino’s Pizza is stepping up its efforts to maintain engagement through its direct channels by offering...