Restaurants

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KFC Adds Digital C-Suite Role as Virtual Competition Heats Up
KFC Adds Digital C-Suite Role as Virtual Competition Heats Up
July 14, 2023  |  Restaurant Roundup

This week in restaurant news, KFC adds its first chief digital officer, WOWorks adds seven new virtual brands, and Uber Eats reportedly follows through on...

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IHOP CMO: Rise of off-Premise Demands More Portable Menu Options
IHOP CMO: Rise of off-Premise Demands More Portable Menu Options
July 14, 2023  |  Restaurant innovation

As digital ordering has cemented its role in the years since 2020 as a key, permanent part of the restaurant industry, brands are being challenged...

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Consumers Want Robots Out of Sight and Out of Mind When Eating Out
Consumers Want Robots Out of Sight and Out of Mind When Eating Out
July 14, 2023  |  Restaurant innovation

Automation has touched and transformed many aspects of daily life. Dining and food preparation have primarily remained on the sidelines — until now. Consumers may...

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Olo Brings Its Olo Pay Service to Fast-Food Kiosks
Olo Brings Its Olo Pay Service to Fast-Food Kiosks
July 13, 2023  |  Restaurant innovation

Restaurant technology platform Olo has begun offering card-present processing through its Olo Pay service. The company announced the launch in a news release Thursday (July 13), part of...

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High-Income Restaurant Customers Chafe at Tipping Expectations
High-Income Restaurant Customers Chafe at Tipping Expectations
July 13, 2023  |  Consumer Insights

As consumers look to manage their food spending amid inflation, big earners are, ironically, the most likely of all to skip restaurants. By the Numbers...

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Grocery Prices Flatline While Restaurant Inflation Continues to Climb
Grocery Prices Flatline While Restaurant Inflation Continues to Climb
July 12, 2023  |  Economy

As grocery inflation is finally leveling off, at least for the time being, restaurants continue to jack up menu prices, and these increases are sending...

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Diners Want QR Codes for Payments, Not Menus
Diners Want QR Codes for Payments, Not Menus
July 12, 2023  |  ResTech

As casual dining restaurants look to strike the balance between service and efficiency, On the Border Mexican Grill & Cantina is tapping QR codes for customer payments,...

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Domino’s Gives in to Uber Eats as Resisting Becomes Unfeasible
Domino’s Gives in to Uber Eats as Resisting Becomes Unfeasible
July 12, 2023  |  Delivery

With aggregators having become a key part of how consumers discover and access restaurants, Domino’s — a brand that had been conspicuously and deliberately absent...

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Chipotle’s Pizzeria Shutdown Suggests Not All Foods Can Be Burritofied
Chipotle’s Pizzeria Shutdown Suggests Not All Foods Can Be Burritofied
July 11, 2023  |  Restaurant innovation

As restaurants weigh consumers’ desire for customizable options with their demand for quick, easy meals, Chipotle has found that the build-it-yourself model that has fueled its success...

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