Restaurants

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58% of Restaurant Aggregator Customers Order From the Same Restaurants
58% of Restaurant Aggregator Customers Order From the Same Restaurants
April 19, 2023  |  Restaurant innovation

Just as the restaurant industry rebuilt itself, economic uncertainty rose to rechallenge it. Amid inflation concerns and the ever-present threat of a recession, attracting and...

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1 in 7 Food Subscribers May Cancel by Next Payment
1 in 7 Food Subscribers May Cancel by Next Payment
April 18, 2023  |  Subscriptions

Consumers are cutting back on their product subscriptions, with many rethinking their food purchasing. By the Numbers Research from PYMNTS’ new study, “Subscription Commerce Readiness...

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DeliverThat CEO: On-Demand Economy Prompts Same-Day Catering Services
DeliverThat CEO: On-Demand Economy Prompts Same-Day Catering Services
April 18, 2023  |  Delivery

With diners increasingly accustomed to getting individual meals on demand, catering is adapting as well. In an interview with PYMNTS, Darien Terrell, president and CEO...

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Restaurant Delivery Customers Expect High Discounts Amid Inflation
Restaurant Delivery Customers Expect High Discounts Amid Inflation
April 17, 2023  |  Delivery

Restaurant customers expect higher discounts on delivery orders than any other kind, according to PYMNTS research. By the Numbers Findings from PYMNTS’ March study, “Connected...

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Noodles and Company Says Consumers Expect Daily Perks Amid Inflation
Noodles and Company Says Consumers Expect Daily Perks Amid Inflation
April 17, 2023  |  Loyalty & Rewards

As restaurant prices rise, consumers increasingly demand discounts to maintain their loyalty. In an interview with PYMNTS, Stacey Pool, chief marketing officer at fast-casual brand...

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Subway Draws Closer to Sale as Restaurant Industry Recovers
Subway Draws Closer to Sale as Restaurant Industry Recovers
April 14, 2023  |  Restaurant Roundup

This week in restaurants, Subway gets closer to selling, and eateries’ sales and workforces grow. In quick-service restaurant (QSR) giant Subway’s reported ongoing effort to...

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Independent Restaurants Are Without Emergency Funds to Weather Economic Challenges 
Independent Restaurants Are Without Emergency Funds to Weather Economic Challenges 
April 14, 2023  |  SMBs

PYMNTS research reveals most small hospitality firms don’t have cash reserves to fall back on. By the Numbers Research from the latest edition of PYMNTS’...

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Just 51% of Diners Used Restaurant Loyalty Programs in January
Just 51% of Diners Used Restaurant Loyalty Programs in January
April 14, 2023  |  Loyalty & Rewards

Restaurant loyalty program use has broadly increased in the past year, but that increase has begun to plateau in recent months. Moreover, quick-service restaurant (QSR)...

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More Than Half of Restaurant Customers Now Use Loyalty Programs
More Than Half of Restaurant Customers Now Use Loyalty Programs
April 13, 2023  |  Loyalty & Rewards

Restaurants’ efforts to drive loyalty adoption are working, with most consumers now engaged. By the Numbers Research from PYMNTS’ March study, “Connected Dining: Consumers Like...

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