Starbucks reportedly claimed $181 million in revenue from money on gift cards and loyalty accounts that customers didn’t spend in fiscal year 2021 — a...
It was once a challenge for restaurants to take ownership of their online presence, putting many at the mercy of third-party aggregators or having to...
The industry continues its rapid recovery after a swift tumble during the first years of the pandemic, as expressed by several different metrics. The food service industry is...
Think back to 2020 and 2021, when restaurant delivery was suddenly the pantry, kitchen and server to millions of Americans locked down at home. Operators...
Thousands of restaurants adopted mobile ordering during the pandemic, and now must go above and beyond to stand out from the competition. In this month’s...
Restaurant technology platform Toast said the disproportionate challenges affecting independent restaurant operators provided a strong business opportunity to offer labor and productivity services to small-...
Across the restaurant industry, brands including Dutch Bros and Starbucks are seeing their drive-thru sales increase, with the stark exception of quick-service restaurant (QSR) giant...
The pandemic forced restaurants to pivot and deploy online platforms for contactless ordering, unified restaurant software, curbside pickup and delivery services to meet consumers where...
As restaurants deal with a tough labor market, business software company Oracle has debuted a mobile order and pay tool designed to let eateries “serve...