Restaurants

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Dunkin’ Dethrones Competitors in This Month’s Mobile Order-Ahead Ranking
Dunkin’ Dethrones Competitors in This Month’s Mobile Order-Ahead Ranking
November 08, 2022  |  Mobile Order Ahead

There’s a new sheriff in town in this month’s edition of PYMNTS’ Provider Ranking of Mobile Order-Ahead Apps. Using a proprietary combination of publicly available information...

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75% of Hooters’ Virtual Customers Have Never Visited Flagship Brand
75% of Hooters’ Virtual Customers Have Never Visited Flagship Brand
November 08, 2022  |  Restaurant innovation

For a restaurant like Hooters, renowned for its distinct in-store experience, the recent embrace of virtual brands has not only leveraged the chain’s existing equipment...

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DoorDash Offers Restaurants a Labor Shortage Lifeline
DoorDash Offers Restaurants a Labor Shortage Lifeline
November 07, 2022  |  Delivery

As restaurants continue to struggle with staffing issues, DoorDash has debuted a program designed to help its merchants retain employees. Merchant Benefits, which the delivery...

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Starbucks Seeks New Partners to Caffeinate Rewards
Starbucks Seeks New Partners to Caffeinate Rewards
November 04, 2022  |  Loyalty & Rewards

Starbucks plans to partner with additional companies for cross-brand rewards, driving customer acquisition and engagement for both parties. The coffeehouse giant, the world’s largest restaurant...

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Major Restaurant Brands Grapple With Reliance on Aggregators
Major Restaurant Brands Grapple With Reliance on Aggregators
November 02, 2022  |  Restaurant innovation

While the best-case scenario for restaurants might involve all of their sales coming through their own direct ordering channels, ongoing labor challenges often make it...

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Grocery Store Food Halls Tread on Restaurant Turf to Customers’ Delight
Grocery Store Food Halls Tread on Restaurant Turf to Customers’ Delight
November 02, 2022  |  Retail

Kroger, the United States’ leading pure-play grocer, is expanding its in-store virtual restaurants as grocery retailers expand their prepared meal options to remain competitive with...

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Takeout Customers Most Affected by Restaurant Staffing Challenges
Takeout Customers Most Affected by Restaurant Staffing Challenges
November 01, 2022  |  Restaurant innovation

As restaurants continue to struggle with labor challenges, PYMNTS research reveals that these issues affect the experience most noticeably for customers ordering their food for...

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Hybrid Restaurant-Retail-Entertainment Venues Lack Unified POS Experience
Hybrid Restaurant-Retail-Entertainment Venues Lack Unified POS Experience
November 01, 2022  |  ResTech

Restaurant technology has become dramatically more sophisticated in the past few years, but certain kinds of venues have been largely left behind in the industry’s...

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TouchBistro Raises $110M to Expand Restaurant Offerings
TouchBistro Raises $110M to Expand Restaurant Offerings
November 01, 2022  |  Investments

TouchBistro is looking to expand after raising 150 million Canadian dollars (about $110 million) in growth financing, the restaurant management platform announced Tuesday (Nov. 1)....

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