Even with huge numbers of consumers now ordering their restaurant meals via aggregators or apps, in-person dining remains a major part of the restaurant industry...
With Hooters’ latest launch, the restaurant chain is taking its customers at their word when they say they come for the food. The brand, which...
In the battle for digital orders, restaurants are way ahead of third-party aggregators. By the Numbers Research from this month’s edition of PYMNTS’ Restaurant Digital...
DoorDash announced Friday (Oct. 28) a partnership with home improvement and farm supplies retailer Tractor Supply Company, offering delivery from nearly 2,000 of the latter’s...
On a call discussing McDonald’s third-quarter 2022 financial results Thursday (Oct. 27), CFO Ian Borden noted that, following the MyMcDonald’s Rewards U.S. launch last year, digital customer frequency has been on...
In the last decade — particularly during the pandemic’s peak — third-party food aggregators have dominated digital ordering and fulfillment in the restaurant space. The...
As restaurant brands around the world look to boost margins, many are turning to kiosks to dramatically reduce their labor needs. Quick-service restaurant (QSR) giant...
Tipping has reached a tipping point, so to speak, in the restaurant industry. As restaurants look to simplify their operations, tipping has become a major...
Restaurants’ labor challenges are so acute that many are turning away would-be diners, losing sales opportunities and potentially negatively impacting customer loyalty. By the Numbers...