retail technology

Customer Self-Service Software Market Expected To Reach $13B By 2023
Customer Self-Service Software Market Expected To Reach $13B By 2023
August 21, 2018  |  Retail

A new report revealed that the customer self-service (CSS) software market was valued at more than $5 billion last year, and is expected to grow...

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Virtual Reality Gains Fresh Fuel Via Walmart Patents
Virtual Reality Gains Fresh Fuel Via Walmart Patents
August 21, 2018  |  Innovation

Is virtual reality retail about to have a moment? Consumers seem ready, and one of the largest merchants in the world has fresh plans to...

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Walmart Reveals Virtual Reality Retail Plans Via New Patent Filings
Walmart Reveals Virtual Reality Retail Plans Via New Patent Filings
August 20, 2018  |  Innovation

Two new patent filings from Walmart show that the retailer is moving further into virtual reality, which would enable consumers to shop from home in...

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Facebook, L’Oreal Utilize AR For Makeup Tests
Facebook, L’Oreal Utilize AR For Makeup Tests
August 10, 2018  |  Retail

L’Oreal is teaming up with Facebook to conduct virtual tests using augmented reality, which will allow customers to see how they look with different makeup,...

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Retailers Rethink Store Concepts, Digital Strategies Amid New Realities
Retailers Rethink Store Concepts, Digital Strategies Amid New Realities
August 10, 2018  |  Omnicommerce

Traditional retail locations, ranging from fashion and home furnishings to hardware and department stores, have been forced to make significant changes in the face of...

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DSW’s Experimental Moves
DSW’s Experimental Moves
August 10, 2018  |  Retail

After years of steady, positive growth, DSW started to stumble in 2017 — particularly at the end. While some of it can be written off...

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Abercrombie & Fitch Adds Venmo To Mobile Apps
Abercrombie & Fitch Adds Venmo To Mobile Apps
August 08, 2018  |  Retail

Abercrombie & Fitch is adding Venmo to its app, and the Hollister app, in an effort to bring a payment option geared towards millennials to...

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Albertsons Unveils Grocery Investment Fund
Albertsons Unveils Grocery Investment Fund
August 03, 2018  |  Partnerships / Acquisitions

To help grow innovative companies in the grocery industry, Albertsons Companies has linked up with Greycroft to create an investment fund. The fund, which could be...

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Uniqlo Launches Chatbot That Acts As Digital Concierge
Uniqlo Launches Chatbot That Acts As Digital Concierge
August 02, 2018  |  Retail

Japanese clothing retailer Uniqlo rolled out shopping chatbot Uniqlo IQ on Thursday (August 2), which acts as a digital concierge service. According to a report...

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