Salesforce

Salesforce Introduces Generative AI Tools for Sales and Service
Salesforce Introduces Generative AI Tools for Sales and Service
July 19, 2023  |  artificial intelligence

Salesforce has announced the availability of its new generative artificial intelligence (AI) tools for sales and service. Service GPT, Sales GPT, and the Einstein GPT...

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Cash-Strapped Tech Startups Seek Acquisitions to Stay Afloat
Cash-Strapped Tech Startups Seek Acquisitions to Stay Afloat
July 14, 2023  |  Acquisitions

Cash-strapped tech startups facing a financing crunch are increasingly seeking to sell themselves to larger companies, launching a wave of takeovers of popular artificial intelligence...

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Salesforce Debuts AI Products and Raises List Prices
Salesforce Debuts AI Products and Raises List Prices
July 11, 2023  |  Artificial Intelligence

After seven years of no increase in list prices, Salesforce will be increasing the average list price globally by 9% in August. Salesforce is raising the cost of Sales...

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Contact Centers Being Redefined by Generative AI
Contact Centers Being Redefined by Generative AI
June 13, 2023  |  artificial intelligence

While voice recognition systems in customer service aren’t new, generative artificial intelligence (AI) is changing the nature and quality of how consumers interact with brands,...

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Salesforce Launches AI Cloud to Transform Customer Relationship Management
Salesforce Launches AI Cloud to Transform Customer Relationship Management
June 12, 2023  |  artificial intelligence

Customer relationship management (CRM) software giant Salesforce has introduced AI Cloud, a suite of capabilities designed to deliver trusted, open, and real-time generative experiences across applications and...

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JPMorgan Debuts Payments Partner Marketplace
JPMorgan Debuts Payments Partner Marketplace
June 01, 2023  |  B2B Payments

JPMorgan Chase is giving business clients deeper access into its $9.6 trillion payments network. The banking giant on Thursday (June 1) debuted its Payments Partner...

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Salesforce Debuts Commerce Cloud for Healthcare Field
Salesforce Debuts Commerce Cloud for Healthcare Field
April 12, 2023  |  Healthcare

Salesforce has rolled out a version of its Commerce Cloud for the healthcare field. The HIPAA-compliant platform, announced in a Wednesday (April 12) press release,...

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Lendica Releases Embedded Finance Integrations for Shopify and Salesforce
Lendica Releases Embedded Finance Integrations for Shopify and Salesforce
February 01, 2023  |  B2B Payments

Lendica’s embedded finance integrations are now available for Shopify and Salesforce. With these new integrations, customers can use the PayLater and FundNow products to delay...

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Amazon and Walmart Take Different Paths to Same Small Businesses 
Amazon and Walmart Take Different Paths to Same Small Businesses 
January 13, 2023  |  Retail

Whether it’s Amazon’s Buy With Prime or Walmart Go Local, big retail is thinking small. As in, thinking about ways to get more small and...

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