SAS

Are Chatbots the New Face of Financial Customer Service?
Are Chatbots the New Face of Financial Customer Service?
June 19, 2024  |  artificial intelligence

Move over, human tellers: artificial intelligence (AI) chatbots may be the new face of banking. As digital solutions continue to disrupt the industry, experts say...

READ MORE >
AI Breaks Its Own Code to Win: Glitch Reveals New Challenge
AI Breaks Its Own Code to Win: Glitch Reveals New Challenge
May 21, 2024  |  Artificial Intelligence

In the rapidly evolving world of artificial intelligence, a new challenge has emerged: AI systems that deceive, not by design, but as an unintended consequence...

READ MORE >
British Airways To Eliminate 30 Pct of Workers, Cites Long Recovery
British Airways To Eliminate 30 Pct of Workers, Cites Long Recovery
April 29, 2020  |  Coronavirus

British Airways is set to cut around 30 percent of its workforce consisting of 42,000 people, the airline said, as the coronavirus continues to make...

READ MORE >
UK Study: Businesses See Fraudsters As ‘Ahead Of Industry’
UK Study: Businesses See Fraudsters As ‘Ahead Of Industry’
April 05, 2019  |  B2B Payments

 In the UK, might the fraudsters be getting ahead of the firms they are bilking? A recent study from Vocalink points to that sentiment, while...

READ MORE >
The Cost Of Holding Onto Old Data Tech
The Cost Of Holding Onto Old Data Tech
April 13, 2017  |  B2B Payments

Even more than a lack of money or time, corporate culture can sometimes be the largest barrier to change within an organization — and that rings...

READ MORE >
Corporate Leaders Aren’t Leading On Tech Adoption
Corporate Leaders Aren’t Leading On Tech Adoption
April 11, 2017  |  B2B Payments

It’s not enough for a technology to be a proven way to improve business processes: Adoption of new tech is a tough sell. For SMEs, limited...

READ MORE >