Technology may be changing, but the level of service consumers want from businesses is not. With a growing number of consumers around the globe now...
As attention starts to shift toward younger consumers – Gen Z – social banking emerges as one way to capture their loyalty. Visa, meanwhile, has expanded...
One of the more interesting – and perhaps even amusing – parts of human nature comes from the assumptions we attach to examples of growth and...
The hostel industry has rapidly grown since the first one opened in Altena, Germany in 1912. The market now serves millions of international travelers and...
In the homesharing market, “caveat emptor” takes on heightened relevance for both sides, particularly when making sure both parties are the real deal. In the...
The sharing economy is butting against regulatory challenges. As the number of sharing economy participants grows worldwide, governments and regulatory bodies are starting to ask...
When it comes to digital payments and commerce, it’s hard to argue with China’s leading and influential position, especially in terms of ecosystems based around...
All those children’s TV shows and stories lied: Sharing is not easy. Sharing is, in fact, enormously complex, prone to fraud and frustration, at least...
Carsharing digital marketplaces also enable owners to rent out their vehicles to customers. But how can owners trust their automobiles to strangers? The following case...