shopping

How consumers find what they want to buy and buy it in a world that is no longer defined by a physical place but what a consumer wants to buy and how she wants to buy it. Connected devices and the integration of payments into this now digital-led shopping journey is creating new ways for merchants and consumers to interact and disrupting traditional retail business models.

Millennials Are Most Prepared to Trade Down to Private Label
Millennials Are Most Prepared to Trade Down to Private Label
June 20, 2024  |  Consumer Insights

As merchants step up their own-brand offerings, PYMNTS Intelligence research finds that across grocery and retail, millennials prove the most eager to find more affordable...

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1 in 6 Shoppers Choose Merchants Based on Payment Choice
1 in 6 Shoppers Choose Merchants Based on Payment Choice
June 19, 2024  |  Retail

As consumers demand more flexible options at checkout, many shoppers make decisions about where to buy based on whether they can use their preferred payment...

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Zillennials: The Generation Reshaping Commerce With Digital Savvy and Ethical Spending
Zillennials: The Generation Reshaping Commerce With Digital Savvy and Ethical Spending
June 18, 2024  |  Consumer Insights

Zillennials — the bridge generation comprising younger millennials and older members of Generation Z — with their growing earning and purchasing power, are poised to...

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Nearly Three-Quarters of U.S. Shoppers Want Real-Time Inventory Updates
Nearly Three-Quarters of U.S. Shoppers Want Real-Time Inventory Updates
June 17, 2024  |  Consumer Insights

U.S. consumers expect to know, when they go to make a purchase, whether or not the items they want will be in stock, PYMNTS Intelligence...

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Target Aims to Reverse Losses With Private-Label Goods, Price Cuts
Target Aims to Reverse Losses With Private-Label Goods, Price Cuts
June 14, 2024  |  Retail

Target reportedly lost market share in several of its key product categories in the first quarter. The retailer’s share shrank in food and household goods, clothing,...

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Worldwide, Large Retailers Deliver More Digital Features Than Their Smaller Rivals
Worldwide, Large Retailers Deliver More Digital Features Than Their Smaller Rivals
June 12, 2024  |  Retail

According to PYMNTS Intelligence, 70% of U.S. consumers are more satisfied when shopping with large merchants than they are when patronizing small and medium-sized businesses...

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TikTok Shop Testing Image Search Capability in US, Southeast Asia
TikTok Shop Testing Image Search Capability in US, Southeast Asia
June 11, 2024  |  eCommerce

TikTok is reportedly testing image search capability for TikTok Shop. This capability allows users to use a photo that they have taken or uploaded to find similar...

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Consumers Cut Spending as Financial Safety Nets Fray
Consumers Cut Spending as Financial Safety Nets Fray
June 07, 2024  |  Consumer Finance

Over the years, PYMNTS Intelligence research reveals, fewer and fewer consumers find themselves with savings enough to fall back on, and they are adjusting their...

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Affirm Says Two New BNPL Offers Better Align Payments With Paychecks
Affirm Says Two New BNPL Offers Better Align Payments With Paychecks
June 06, 2024  |  Buy Now Pay Later

Buy now, pay later (BNPL) provider Affirm has launched two new payment options. The company on Thursday (June 6) announced the debut of Pay in...

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