shopping

How consumers find what they want to buy and buy it in a world that is no longer defined by a physical place but what a consumer wants to buy and how she wants to buy it. Connected devices and the integration of payments into this now digital-led shopping journey is creating new ways for merchants and consumers to interact and disrupting traditional retail business models.

TalkShopLive Teams With NBCUniversal for Shoppable Video
TalkShopLive Teams With NBCUniversal for Shoppable Video
August 21, 2024  |  eCommerce

Video commerce platform TalkShopLive has launched a partnership with NBCUniversal. The collaboration, set to kick off Thursday (Aug. 22), involves the two companies creating and...

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Brands Focus on Post-Purchase Innovations to Foster Customer Loyalty
Brands Focus on Post-Purchase Innovations to Foster Customer Loyalty
August 20, 2024  |  Retail

As competition for customer loyalty grows fiercer, brands are sharpening their focus on the post-purchase phase — a critical yet frequently neglected part of the...

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Shoppers’ Frustrations With Locked-Up Pharmacy Items Drives eCommerce Adoption
Shoppers’ Frustrations With Locked-Up Pharmacy Items Drives eCommerce Adoption
August 05, 2024  |  Retail

As consumers grow tired of retailers’ increasing utilization of locked display cases, cable ties and electronic tags, many are switching to digital channels to eliminate...

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Etsy Looks to Loyalty Rewards to Counter Sales Declines
Etsy Looks to Loyalty Rewards to Counter Sales Declines
August 01, 2024  |  Earnings

As Etsy sees its sales slip, the eCommerce marketplace is gearing up to launch a loyalty program in an effort to drive greater spending and...

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Prime Day Sales Climb 11% as Shoppers Spend $14 Billion, Setting Record
Prime Day Sales Climb 11% as Shoppers Spend $14 Billion, Setting Record
July 18, 2024  |  Amazon

American shoppers reportedly spent $14.2 billion during Amazon’s Prime Day event, setting a record for the number of items purchased. That’s an 11% increase over...

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Bargain Hunters Fuel Amazon’s Prime Day Participation
Bargain Hunters Fuel Amazon’s Prime Day Participation
July 17, 2024  |  Retail

With years of financial challenges compounding shoppers’ deal-seeking behaviors, Amazon and its competitors are seeing spiking demand for their summer deals events. Early reports suggest...

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What Happens at Retail When You Cross a Gen Z With a Millennial?
What Happens at Retail When You Cross a Gen Z With a Millennial?
July 05, 2024  |  Consumer Insights

As zillennials — the bridge generation born between 1991 and 1999 — grow into their prime spending years, their shopping habits are becoming increasingly influential...

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Jingle All the Year: The Connected Economy Transforms Christmas in July
Jingle All the Year: The Connected Economy Transforms Christmas in July
July 04, 2024  |  Retail

Amid the sun-soaked days of July, a surprising holiday has taken gained popularity over the last 90 years: Christmas in July. Once one summer camp’s...

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Amazon Takes On Temu and Shein With China-Direct Discount Section
Amazon Takes On Temu and Shein With China-Direct Discount Section
June 26, 2024  |  Amazon

Amazon will reportedly add a section to its shopping site that aims to compete with Temu and Shein, featuring items that are cheap and are shipped from China to...

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