shopping

How consumers find what they want to buy and buy it in a world that is no longer defined by a physical place but what a consumer wants to buy and how she wants to buy it. Connected devices and the integration of payments into this now digital-led shopping journey is creating new ways for merchants and consumers to interact and disrupting traditional retail business models.

Consumers Use Credit to Plug Widening Gap Between Income and Spending
Consumers Use Credit to Plug Widening Gap Between Income and Spending
January 31, 2025  |  Consumer Finance

Only a few weeks into the current earnings season, and top-line momentum and commentary from firms, including banks and the payment networks, have all pointed...

READ MORE >
Retailers Embrace the Power of Hyper-Personalization
Retailers Embrace the Power of Hyper-Personalization
January 27, 2025  |  retail

In today’s retail environment, hyper-personalized customer experiences are essential for driving digital engagement and customer loyalty. With concerns over fraud and the need to stay...

READ MORE >
What TikTok Can Teach Marketplaces About Social Shopping’s Sweet Spot
What TikTok Can Teach Marketplaces About Social Shopping’s Sweet Spot
January 27, 2025  |  Retail

Remember the days when brands could only dream of reaching customers beyond their local storefronts? That limitation now feels as outdated as a landline. “You...

READ MORE >
Retail Pharmacies Rethink Product Lockdowns as Digital Solutions Aim to Fix Security
Retail Pharmacies Rethink Product Lockdowns as Digital Solutions Aim to Fix Security
January 24, 2025  |  Retail

As retail pharmacies like Walgreens move toward ending product lockdowns, the decision reflects a change in consumer behavior and a response to rising security concerns....

READ MORE >
Five Years Post-COVID, We’re Really Not Shopping (or Doing Much Else) Like It’s 2019
Five Years Post-COVID, We’re Really Not Shopping (or Doing Much Else) Like It’s 2019
January 22, 2025  |  eCommerce

Turns out, we can learn a lot of things about people by studying rats. When the scientific world wants to better understand human behavioral psychology,...

READ MORE >
CFPB Calls for Further Research Into BNPL’s Impact on Financial Health
CFPB Calls for Further Research Into BNPL’s Impact on Financial Health
January 13, 2025  |  BNPL

The Consumer Financial Protection Bureau (CFPB) said there is a need for more research into buy now, pay later (BNPL) after finding that BNPL borrowers held...

READ MORE >
Beyond Shopping: Malls Seek New Life as Dynamic Destinations
Beyond Shopping: Malls Seek New Life as Dynamic Destinations
January 03, 2025  |  News

Paco Underhill is a name synonymous with the evolution of retail spaces, particularly malls. As an environmental psychologist, retail consultant and the author of “Why...

READ MORE >
Retail’s Gen Z Playbook: Bridging the Digital Divide In-Store
Retail’s Gen Z Playbook: Bridging the Digital Divide In-Store
January 03, 2025  |  Retail

While Amazon and Walmart take a breather and process a fresh influx of returns, we thought we’d take a look into the interplay between online...

READ MORE >
British Retail Sales Dampened by Consumers Waiting for Bargains
British Retail Sales Dampened by Consumers Waiting for Bargains
December 20, 2024  |  Retail

While retail sales in Great Britain rose in November, analysts said the results were dampened by consumers waiting for bargains. Retail sales rose by 0.2%...

READ MORE >