shopping

How consumers find what they want to buy and buy it in a world that is no longer defined by a physical place but what a consumer wants to buy and how she wants to buy it. Connected devices and the integration of payments into this now digital-led shopping journey is creating new ways for merchants and consumers to interact and disrupting traditional retail business models.

PYMNTS Intelligence: Streamlining Checkout Offers a Competitive Edge
PYMNTS Intelligence: Streamlining Checkout Offers a Competitive Edge
March 07, 2023  |  Buy Now Pay Later

The checkout is an influential part of the shopping experience, with 73% of consumers saying they will move their business elsewhere when a brand does not deliver...

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4 in 10 Grocery Customers Can Still Be Lured By Convenience and Ease
4 in 10 Grocery Customers Can Still Be Lured By Convenience and Ease
March 06, 2023  |  Retail

Grocers may find increased loyalty catering to the wants of shoppers making choices based on more than just deals.  With the cost of groceries 11% higher than...

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Deal Chasing Becomes Mainstream — and Merchants Shouldn’t Be Happy
Deal Chasing Becomes Mainstream — and Merchants Shouldn’t Be Happy
March 06, 2023  |  Consumer Finance

American consumers remain pessimistic about the economy despite recent positive indicators. Consumers still expect elevated inflation rates for the foreseeable future, even as inflation has...

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Grocers Continue to Lag Way Behind Restaurants in Digital Adoption
Grocers Continue to Lag Way Behind Restaurants in Digital Adoption
March 02, 2023  |  Connected Economy

Grocers’ digital investments have not been enough to catch up to restaurants, PYMNTS research shows. The Context Grocers have been working hard to drive digital...

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Sam’s Club Logistics Push Gives Walmart More Firepower in Grocery Wars
Sam’s Club Logistics Push Gives Walmart More Firepower in Grocery Wars
March 02, 2023  |  Retail

For Walmart, omnichannel may be the way to beat Amazon in the war to stock the pantry. And Sam’s Club may be a way to...

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UK Grocery Inflation Hits 17.1% and Supermarkets Make Loyalty Push 
UK Grocery Inflation Hits 17.1% and Supermarkets Make Loyalty Push 
February 28, 2023  |  Retail

As United Kingdom food prices skyrocket, grocers are doing everything they can to retain customers. The country’s grocer inflation rate rose to 17.1% year over...

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Grocers Try Shopify to Break Reliance on Instacart
Grocers Try Shopify to Break Reliance on Instacart
February 28, 2023  |  Retail

As independent grocers build toward their long-term eCommerce futures, many are seeking alternatives to Instacart. “In online grocery today, the biggest shift is from independent...

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Farfetch Aims to be at Center of Luxury Brands’ Shift to Digital
Farfetch Aims to be at Center of Luxury Brands’ Shift to Digital
February 27, 2023  |  Retail

Luxury retail marketplace Farfetch is facing the same inventory and macroeconomic headwinds as other players in the sector but is pushing forward with plans to...

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Amazon Invests in Online Grocery as Supermarkets Boost In-Store Tech
Amazon Invests in Online Grocery as Supermarkets Boost In-Store Tech
February 23, 2023  |  Retail

This week in grocery, Amazon backs an online grocery startup, Giant leverages video and self-checkout evolves. In Amazon’s ongoing efforts to grow its share of perishables, the...

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