shopping

How consumers find what they want to buy and buy it in a world that is no longer defined by a physical place but what a consumer wants to buy and how she wants to buy it. Connected devices and the integration of payments into this now digital-led shopping journey is creating new ways for merchants and consumers to interact and disrupting traditional retail business models.

6-Country Study Finds Digital Dominates How Consumers Shop and Pay at Retailers
6-Country Study Finds Digital Dominates How Consumers Shop and Pay at Retailers
January 24, 2023  |  Shopping

For many consumers around the globe, 2022 marked a triumphant return to the physical world. After two years of pandemic-influenced restrictions, shoppers are heading back...

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Retailers Prioritize Payments Choice at Checkout in 2023
Retailers Prioritize Payments Choice at Checkout in 2023
January 17, 2023  |  Payment Methods

For merchants, offering a broad range of payment methods must be a 2023 priority. “We’re living through a fairly tumultuous economic climate at the moment,” Paul...

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Report: Discount Retailers See New Wave of Cost-Conscious Shoppers
Report: Discount Retailers See New Wave of Cost-Conscious Shoppers
January 15, 2023  |  Economy

Discount retailers are set to see high traffic this year as consumers worry about rising costs. That’s according to a new report from foot traffic-tracking...

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South Korea Leads World in Per Capita Spending on Luxury
South Korea Leads World in Per Capita Spending on Luxury
January 13, 2023  |  Retail

South Korea reportedly leads the world in per capita spending on personal luxury items. The country’s citizens spend $325 per capita each year on these...

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PYMNTS Intelligence: Leveraging Omnichannel BNPL to Boost Revenues and Customer Loyalty
PYMNTS Intelligence: Leveraging Omnichannel BNPL to Boost Revenues and Customer Loyalty
January 12, 2023  |  Buy Now Pay Later

Omnichannel shopping was on full display this holiday season, with buy now, pay later (BNPL) playing a starring role against a backdrop of economic turbulence....

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Small Business Survival May Hinge on Digital Payment Features
Small Business Survival May Hinge on Digital Payment Features
January 12, 2023  |  B2B Payments

The holiday shopping season is so important to retailers that it has become a matter of survival for many. One in four businesses believes recent...

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Digital Payment Growth Threatens EU Consumers’ Cash Usage
Digital Payment Growth Threatens EU Consumers’ Cash Usage
January 11, 2023  |  Cash

Around a third of eurozone consumers have reduced their cash usage compared to pre-pandemic levels. According to the results of a recent European Central Bank...

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Shoppers Expect Seamless BNPL Checkout Both Online and In-Store
Shoppers Expect Seamless BNPL Checkout Both Online and In-Store
January 11, 2023  |  Buy Now Pay Later

Shoppers are returning to physical stores this holiday season, but digital habits adopted during the pandemic show no signs of abating. More than three-quarters of...

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Women’s Apparel Slump Drives Retail Rethink of Cross-Channel Strategies
Women’s Apparel Slump Drives Retail Rethink of Cross-Channel Strategies
January 10, 2023  |  Retail

Retooling cross-channel shopping options could be a key strategy for women’s clothing retailers weathering the economic climate. Data from PYMNTS’ ConnectedEconomy™ report “The Gender Divide” demonstrates...

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