shopping

How consumers find what they want to buy and buy it in a world that is no longer defined by a physical place but what a consumer wants to buy and how she wants to buy it. Connected devices and the integration of payments into this now digital-led shopping journey is creating new ways for merchants and consumers to interact and disrupting traditional retail business models.

What Are Merchants in Mexico Doing to Boost In-Store Sales?
What Are Merchants in Mexico Doing to Boost In-Store Sales?
May 20, 2024  |  VISA

Across Mexico, more consumers are turning to digital shopping features that offer savings and improve convenience while shopping in the store. Consumers enjoy walking into...

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Digital Stagnation Pressures UAE Merchant Growth
Digital Stagnation Pressures UAE Merchant Growth
May 13, 2024  |  VISA

In the United Arab Emirates, 71% of consumers actively use digital features to enhance their shopping experiences. Yet valuable opportunities to build on this robust...

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Visa: Embedded Lending Creates ‘Halo Effect’ for Repeat Transactions
Visa: Embedded Lending Creates ‘Halo Effect’ for Repeat Transactions
May 08, 2024  |  Consumer Finance

You’ve heard of embedded finance. Get ready for embedded lending. It’s a relatively new term to describe an important trend in consumer financial behavior, and...

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Online Marketplaces Deploy AI to Provide Personal Shopper Experience
Online Marketplaces Deploy AI to Provide Personal Shopper Experience
May 03, 2024  |  Retail

Online marketplaces are reportedly deploying artificial intelligence (AI) to deliver a personal shopper-like experience to their visitors. EBay, Etsy and ThredUp are among the online marketplaces now leveraging AI technology...

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Consumers Dissatisfied by Small Merchants’ Digital Presences
Consumers Dissatisfied by Small Merchants’ Digital Presences
April 25, 2024  |  SMBs

As consumers have grown to expect seamless digital convenience, many are finding that smaller merchants fall short of their expectations, PYMNTS Intelligence reveals. By the...

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Consumers Want Friction-Free Shopping on Connected Devices
Consumers Want Friction-Free Shopping on Connected Devices
April 25, 2024  |  Retail

In a recent edition of PYMNTS Intelligence’s ongoing How We Will Pay Report, “Multitasking Consumers Want to Shop — and Work — at the Same...

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New Data: 93% of Card-Linked Offer Users Come Back for More
New Data: 93% of Card-Linked Offer Users Come Back for More
April 23, 2024  |  Loyalty & Rewards

Card-linked offers, which provide special savings or rewards attached to a merchant or product, are popular: Roughly 2 in 5 cardholders consistently use them. PYMNTS...

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Bite CEO: Self-Service Kiosks Meet Shopper Demand for Click-and-Mortar™ Retail
Bite CEO: Self-Service Kiosks Meet Shopper Demand for Click-and-Mortar™ Retail
April 22, 2024  |  Retail

Consumers are demanding eCommerce-like convenience from their in-store journeys, and retailers are rising to the occasion with self-service technologies. In an interview with PYMNTS, Brandon Barton,...

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Click-and-Mortar™ Shopping Expands by 49% In Brazil
Click-and-Mortar™ Shopping Expands by 49% In Brazil
April 19, 2024  |  VISA

Half of Brazilian consumers are adopting Click-and-Mortar™ shopping strategies, and the country trails only Saudi Arabia in the Click-and-Mortar™ transformation. The approach blends online and...

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