Rewards-based loyalty programs benefit customers and businesses alike, but the mechanisms and philosophies behind delivering those benefits are changing. One of the companies leading the...
Sizzle Cyberattack insurance: The more headlines gather on data breaches, new (Equifax) and old (Yahoo), and the bad news keeps getting worse (both attacks have...
Startup Init.ai announced that it is discontinuing its service – a smart assistant for customer representatives – to join Apple and work on Siri. According...
Singapore’s OCBC Bank wants to use Siri to help corporates do their banking. OCBC said in an announcement on Wednesday (Oct. 4) that it is integrating...
What’s better than being able to boss Alexa around at home? How about being able to boss her around everywhere else, too? It’s becoming possible...
The lines are blurring between competition and collaboration as Google reaches across enemy lines to partner with Apple. Or, if “partner” is too strong a...
Apple’s decision to change its default web search browser to Google from Microsoft’s Bing when accessing Siri may seem like a blow to the Redmond,...
A new job posting by Apple is searching for someone who wants to “play a part in the next revolution in human-computer interaction.” A Cult...
Think back just five years ago. In 2012, we were five years into the smartphone revolution, and most people thought we were crazy writing about...