Social Media

Social media are interactive computer-mediated technologies that facilitate the creation and sharing of information, ideas, career interests and other forms of expression via virtual communities and networks.

LiveWorld Enables Human + Chatbot Cooperation
LiveWorld Enables Human + Chatbot Cooperation
April 21, 2017  |  Retail

If the recent news from Facebook’s F8 developer conference is any indication, the future of online communication between businesses and consumers will occur more often...

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Card Spend Pushes Amex Top/Bottom Lines Above Consensus
Card Spend Pushes Amex Top/Bottom Lines Above Consensus
April 20, 2017  |  Market Conditions

With Costco increasingly in the rearview mirror, American Express hurdled Street estimates, as members spent more both here and abroad.   

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Chatbot Tracker: Are Payments The Missing Link To Chatbot Success?
Chatbot Tracker: Are Payments The Missing Link To Chatbot Success?
April 18, 2017  |  Chatbots And Commerce

As the saying goes, money makes the world go around. The same can be said for the potential future success of chatbots. In nearly every...

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China’s Tencent Passes Wells Fargo To Become Tenth Most Valuable Company
China’s Tencent Passes Wells Fargo To Become Tenth Most Valuable Company
April 07, 2017  |  International

Tencent, the Chinese tech giant, has passed Wells Fargo to become the world’s tenth most valuable public company. According to Fortune, before Tencent, all of the top...

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Facebook Uses AI To Tell Users What To Buy, How To Pay
Facebook Uses AI To Tell Users What To Buy, How To Pay
April 07, 2017  |  Facebook

As the IoT arena moves forward, companies will be using more of that collected data to provide a more tailored experience. Facebook’s got a new...

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Facebook Tracker: And The Kitchen Sink
Facebook Tracker: And The Kitchen Sink
April 04, 2017  |  Facebook

April showers bring May flowers, but April trading has brought Facebook (FB) prices down a bit. FB got a little boost to new heights at...

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Facebook Launches Personal Fundraisers Beta To Enable Crowdfunding Donations
Facebook Launches Personal Fundraisers Beta To Enable Crowdfunding Donations
March 31, 2017  |  Payment Methods

Facebook announced Thursday (March 30) the launch of a new feature dubbed Personal Fundraisers that lets Facebook set up personal crowdfunding campaigns. In a blog...

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Vietnam Asks Companies To Stop Running Ads On Facebook, YouTube
Vietnam Asks Companies To Stop Running Ads On Facebook, YouTube
March 17, 2017  |  International

The government of Vietnam is calling on businesses in the country to stop advertising on the likes of YouTube, Facebook and other social media networks...

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The Financial Technologies SMEs Aren’t Using
The Financial Technologies SMEs Aren’t Using
March 13, 2017  |  B2B Payments

The average small business considers itself a “moderate” user of technology, according to the PYMNTS.com SMB Technology Adoption Index. Only 13 percent say they’re willing...

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