Social Media

Social media are interactive computer-mediated technologies that facilitate the creation and sharing of information, ideas, career interests and other forms of expression via virtual communities and networks.

McDonald’s Isn’t Grimacing at Its Social Media Sales Boost
McDonald’s Isn’t Grimacing at Its Social Media Sales Boost
July 27, 2023  |  Restaurant innovation

McDonald’s is leveraging social media to bring younger consumers into the fold, following on the success of its “Grimace’s Birthday” push with more digital events. The...

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Snap’s Global Expansion Shows Promise, but Revenue Tells Different Story
Snap’s Global Expansion Shows Promise, but Revenue Tells Different Story
July 26, 2023  |  Social Commerce

Quarter after quarter, retailers have been singing the same old song, citing macroeconomic challenges as the hook. While the hook remains the same, there’s a...

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X Offers Discounts and Incentives to Win Back Advertisers
X Offers Discounts and Incentives to Win Back Advertisers
July 25, 2023  |  Social Commerce

X, the social media platform formerly known as Twitter, is reportedly trying to gain back advertisers. The platform is now offering discounted prices and a...

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Twitter’s Iconic Blue Bird Logo Replaced With ‘X’
Twitter’s Iconic Blue Bird Logo Replaced With ‘X’
July 24, 2023  |  Social Commerce

On Monday (July 24), Twitter officially pulled the trigger on an ambitious rebranding effort spearheaded by its multibillionaire owner, Elon Musk. After months of speculation,...

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YouTube Presents Contextual Commerce Opportunity for Food Brands 
YouTube Presents Contextual Commerce Opportunity for Food Brands 
July 24, 2023  |  Social Commerce

Among consumers who make purchases from social media, PYMNTS research shows, food and beverage shoppers disproportionately turn to YouTube to find inspiration and products. By...

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Grocery Shrinkflation Adds to Shopper Frustration
Grocery Shrinkflation Adds to Shopper Frustration
July 24, 2023  |  Economy

As food prices rise, many consumer-packaged goods (CPG) brands seem to be reducing the amount of product per package, and consumers are taking note. In...

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Musk to ‘Bid Adieu’ to Twitter’s Longtime Bird Logo
Musk to ‘Bid Adieu’ to Twitter’s Longtime Bird Logo
July 23, 2023  |  Social Commerce

Twitter’s iconic bird logo could soon fly the coop. Owner Elon Musk said Sunday (July 23) that the social media platform would soon swap the blue...

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Threads User Engagement Drops to 4 Minutes From 19 Minutes
Threads User Engagement Drops to 4 Minutes From 19 Minutes
July 21, 2023  |  Social Commerce

Threads’ user engagement reportedly continued to decline in the second week since its launch. The average time iOS and Android users spend on the Meta-owned social...

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FCA Proposes Consumer Duty on Social Media Financial Product Ads
FCA Proposes Consumer Duty on Social Media Financial Product Ads
July 17, 2023  |  Regulation

The U.K.’s financial watchdog wants to crack down on illicit marketing of financial products on social media. That crackdown, the Financial Conduct Authority (FCA) announced...

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