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Retail Subscription Features Help Woo Consumer Engagement
Retail Subscription Features Help Woo Consumer Engagement
April 19, 2023  |  Subscriptions

Consumer use of retail subscriptions started rebounding across most demographic groups in the first quarter of 2023, rising 11% since September 2022 and showing the...

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Cost Drives 56% of All Retail Subscription Cancellations
Cost Drives 56% of All Retail Subscription Cancellations
April 18, 2023  |  Subscription Commerce

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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As the Subscription Bubble Bursts, Experts Advise Fast Pivot to Retention Strategies
As the Subscription Bubble Bursts, Experts Advise Fast Pivot to Retention Strategies
April 12, 2023  |  Subscriptions

The subscription bubble that formed during the pandemic is bursting in slow motion as consumers continue trimming their streaming entertainment and retail subscriptions one by...

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EU Customers Warming to Convenience of Retail Subscriptions
EU Customers Warming to Convenience of Retail Subscriptions
March 23, 2023  |  Subscription Commerce

Competition in the eCommerce space is increasing as customer acquisition costs continue to rise.  Get the Full Story Complete the form to unlock this article...

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Subscribers Cut Services and Subscription Businesses Get Serious About Innovating
Subscribers Cut Services and Subscription Businesses Get Serious About Innovating
March 07, 2023  |  Subscriptions

The freewheeling sign-ups of the pandemic era are now the good old days as subscription merchants are having to be smarter to retain customers, to...

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3 Areas Subscription Businesses Need to Focus On to Retain Customers
3 Areas Subscription Businesses Need to Focus On to Retain Customers
February 14, 2023  |  Subscription Commerce

After 2022’s “great unsubscribe,” subscription brands are hyper-focused on strengthening retention for the year ahead. Get the Full Story Complete the form to unlock this...

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Consumers Prioritize Products Over Memberships as They Cut Subscription Spending
Consumers Prioritize Products Over Memberships as They Cut Subscription Spending
January 27, 2023  |  Subscriptions

As consumers reduce their monthly spending, PYMNTS data reveals many prioritize tangible products over certain services. Get the Full Story Complete the form to unlock...

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Failed Payments Top Pain Point for Subscription Businesses
Failed Payments Top Pain Point for Subscription Businesses
January 20, 2023  |  Subscriptions

It’s been a tough time for subscription businesses, especially for direct-to-consumer (D2C) companies focused on retail. PYMNTS’ research noted that the average subscription per retail subscriber...

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Half of All Subscription Providers Are Struggling to Attract Customers
Half of All Subscription Providers Are Struggling to Attract Customers
January 12, 2023  |  Subscription Commerce

Amid inflation, about half of subscription businesses expect a difficult year ahead for customer acquisition. Get the Full Story Complete the form to unlock this...

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