subscription commerce

The use of a recurring, usually monthly, payment business model so consumers and businesses can access products and services on a regular basis. The most popular subscription commerce businesses are streaming services (e.g. Spotify, Netflix), digital media (e.g. Wall Street Journal, Bloomberg), “box of the month” categories (e.g. StitchFix, Barkbox, FabFitFun). Businesses use the subscription commerce model to make access to valuable products more affordable by eliminating the need to make a one-time purchase, e.g. Salesforce, Microsoft Office, fraud and security software).

Exclusive-Access Subscribers Get Accustomed to the VIP Treatment
Exclusive-Access Subscribers Get Accustomed to the VIP Treatment
November 03, 2023  |  Subscription Commerce

Once consumers start getting the VIP treatment with their retail subscriptions, PYMNTS Intelligence shows, many seek out more and more of this exclusive access. By...

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Card-Linked Offers Drive Streaming Subscription Adoption
Card-Linked Offers Drive Streaming Subscription Adoption
November 02, 2023  |  Subscription Commerce

As streaming services raise their prices, card-linked offers can go a long way towards encouraging deal-seeking consumers to hit subscribe, PYMNTS Intelligence indicates. By the...

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Wheels Up Creates SMB Private Jet Membership in Bid for Recurring Revenue
Wheels Up Creates SMB Private Jet Membership in Bid for Recurring Revenue
October 31, 2023  |  Subscriptions

As more businesses take on a monthly subscription model to offer their services, even private jets are getting the membership treatment, with Wheels Up bringing...

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Universal Music Group Sees Paid Subscriptions Rise as Consumers Tune In
Universal Music Group Sees Paid Subscriptions Rise as Consumers Tune In
October 27, 2023  |  Subscription Commerce

Universal Music Group (UMG) is seeing increased revenue from paid subscription platforms amid decreases from free, ad-supported streaming services, suggesting that consumers may increasingly be...

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Peloton Faces Declining User Engagement and Challenges Amid Subscriber Concerns
Peloton Faces Declining User Engagement and Challenges Amid Subscriber Concerns
October 19, 2023  |  Subscription Commerce

Fitness company Peloton is grappling with a decline in engagement, leading to a shrinking user base. The trend has prompted Bank of America to downgrade Peloton’s rating to...

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Teachable: Subscriptions Drive Retention by Controlling Content Flow
Teachable: Subscriptions Drive Retention by Controlling Content Flow
October 16, 2023  |  Subscriptions

As consumers manage their monthly subscriptions, making difficult decisions about which to keep and which to cut, Teachable has found that, by limiting how much...

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50% of Loyal Subscribers Are Young Consumers With Multiple Subscriptions
50% of Loyal Subscribers Are Young Consumers With Multiple Subscriptions
October 16, 2023  |  Subscriptions

The retail subscription industry has experienced significant growth in recent years, with providers offering a wide range of subscription models to cater to evolving consumer...

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Wine Subscribers Seek Out the Personal Touch
Wine Subscribers Seek Out the Personal Touch
October 13, 2023  |  Subscriptions

As wine subscriptions and other alcoholic beverage services look to secure consumers’ loyalty, products personalization is key, PYMNTS Intelligence reveals. By the Numbers For the...

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Consumer ‘Inertia’ Boosts Subscription Firms’ Revenues by 200%
Consumer ‘Inertia’ Boosts Subscription Firms’ Revenues by 200%
October 09, 2023  |  Subscription Commerce

Set it and forget it has proven to be a massive top line benefit for subscription companies. A recent study by Stanford economists estimated that...

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