subscription commerce

The use of a recurring, usually monthly, payment business model so consumers and businesses can access products and services on a regular basis. The most popular subscription commerce businesses are streaming services (e.g. Spotify, Netflix), digital media (e.g. Wall Street Journal, Bloomberg), “box of the month” categories (e.g. StitchFix, Barkbox, FabFitFun). Businesses use the subscription commerce model to make access to valuable products more affordable by eliminating the need to make a one-time purchase, e.g. Salesforce, Microsoft Office, fraud and security software).

Mystery Box Mystique Keeps 20% of Gen Z Subscribers Signed Up
Mystery Box Mystique Keeps 20% of Gen Z Subscribers Signed Up
September 07, 2023  |  Subscription Commerce

Consider it another form of splurge for the young generation, which represents an oversized share of segment subscribers.  Mystery boxes, where subscribers get “surprised” with items focused...

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Retail Subscribers Twice as Likely to Sign Up for Enjoyment Over Cost
Retail Subscribers Twice as Likely to Sign Up for Enjoyment Over Cost
September 06, 2023  |  Subscription Commerce

The most lucrative retail subscription customers are discerning consumers who fall into two groups: multi-model subscribers with a balanced portfolio of different subscription types and...

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Smucker’s Aims to Gain Share From Coffee Shop QSRs With at-Home Alternatives
Smucker’s Aims to Gain Share From Coffee Shop QSRs With at-Home Alternatives
August 29, 2023  |  Restaurant innovation

As consumers look for more affordable alternatives to their day-to-day small luxuries, The J.M. Smucker Company is stepping up its at-home coffee offerings, providing lower-priced...

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Trustly to Acquire SlimPay to Build Pan-European Recurring Payments Service
Trustly to Acquire SlimPay to Build Pan-European Recurring Payments Service
August 29, 2023  |  Acquisitions

Trustly plans to acquire SlimPay with the goal of revolutionizing the recurring payments experience for merchants and consumers across Europe and the United Kingdom. By combining Trustly’s global...

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Dating Apps Test Higher-Priced Tiers to Find Love Amid Decline in Paying Users
Dating Apps Test Higher-Priced Tiers to Find Love Amid Decline in Paying Users
August 29, 2023  |  Subscription Commerce

In a bid to increase revenue and cater to more intentional daters, dating apps such as Tinder, Bumble, and Grindr are testing the waters with higher-priced subscription tiers, with...

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Pret to Expand Coffee Subscription Service to US and France
Pret to Expand Coffee Subscription Service to US and France
August 24, 2023  |  Subscription Commerce

British sandwich and coffee chain Pret A Manger is set to expand its monthly coffee subscription service to the United States and France, according to a...

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Netflix Continues to Gain Subscribers After Password-Sharing Crackdown
Netflix Continues to Gain Subscribers After Password-Sharing Crackdown
August 23, 2023  |  Streaming

Netflix has reportedly continued to gain subscribers in the United States after beginning its crackdown on password sharing and introducing new subscription plans. The streaming...

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El Lopo’s Restaurant Membership Turns Casual Customers into Regulars 
El Lopo’s Restaurant Membership Turns Casual Customers into Regulars 
August 23, 2023  |  Subscriptions

As restaurants look for ways to drive loyalty, San Francisco wine bar El Lopo is leveraging a membership model to reward its most loyal customers...

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Apple’s 1 Billion Subscribers Show Power of Ecosystems Driving Customer Loyalty
Apple’s 1 Billion Subscribers Show Power of Ecosystems Driving Customer Loyalty
August 16, 2023  |  Subscription Commerce

Retail subscription commerce has become increasingly popular, with more consumers asking for easier ways to seek out new content and services in a curated environment....

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