subscription commerce

The use of a recurring, usually monthly, payment business model so consumers and businesses can access products and services on a regular basis. The most popular subscription commerce businesses are streaming services (e.g. Spotify, Netflix), digital media (e.g. Wall Street Journal, Bloomberg), “box of the month” categories (e.g. StitchFix, Barkbox, FabFitFun). Businesses use the subscription commerce model to make access to valuable products more affordable by eliminating the need to make a one-time purchase, e.g. Salesforce, Microsoft Office, fraud and security software).

BarkBox Service Lets Well-Heeled Dogs Fly in Style
BarkBox Service Lets Well-Heeled Dogs Fly in Style
April 14, 2024  |  Subscription Commerce

No pet parent relishes the idea of their dog traveling in a plane’s cargo hold. A new service by subscription dog treat company BarkBox aims to...

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Rent the Runway Drives Loyalty Boost With AI Search Upgrades
Rent the Runway Drives Loyalty Boost With AI Search Upgrades
April 10, 2024  |  eCommerce

As consumers demand more frictionless experiences from their eCommerce merchants, Rent the Runway is seeing its digital rethink drive higher retention. The company shared in a presentation...

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Hulu, Disney+ Bundle Gives Streaming Subscriptions Monetization Boost
Hulu, Disney+ Bundle Gives Streaming Subscriptions Monetization Boost
April 01, 2024  |  Streaming

Streaming subscription commerce has become a cornerstone of modern entertainment, offering users access to a vast array of content with a simple tap on their...

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Discount Refill Subscribers Demand Flexibility
Discount Refill Subscribers Demand Flexibility
March 26, 2024  |  Subscriptions

Across retail subscribers, those who participate in discount refill programs are disproportionately likely to demand the option to switch it up when they need to,...

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Adyen and Cleeng Partner on Subscriber Retention Management in UAE
Adyen and Cleeng Partner on Subscriber Retention Management in UAE
March 26, 2024  |  Partnerships

Adyen and Cleeng have expanded their partnership into the United Arab Emirates (UAE) market. This expansion comes as Cleeng, a Software-as-a-Service (SaaS) platform for subscriber retention management (SRM)...

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Paid Subscriptions Credited for Spike in Recorded Music Revenues
Paid Subscriptions Credited for Spike in Recorded Music Revenues
March 22, 2024  |  Subscription Commerce

Global recorded music revenues exploded in 2023, thanks mainly to a surge in paid streaming subscribers. According to The IFPI Global Music Report, revenues from...

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Chewy Leverages Autoship Subscription to Gain Share From Brick-and-Mortar
Chewy Leverages Autoship Subscription to Gain Share From Brick-and-Mortar
March 20, 2024  |  eCommerce

As online retail subscriptions gain share from physical stores, Chewy is leveraging its Autoship auto-fill program to win customers from its more traditional competitors. The...

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Subscription Merchants Alienate Their Best Customers With Excessive Marketing
Subscription Merchants Alienate Their Best Customers With Excessive Marketing
March 15, 2024  |  Subscriptions

To maintain the loyalty of retail subscriptions’ best customers, PYMNTS Intelligence findings show, it is essential to maintain a light touch. By the Numbers The...

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Online Shoppers Who Skip Auto-Fill Subscriptions Want Control Over Their Time
Online Shoppers Who Skip Auto-Fill Subscriptions Want Control Over Their Time
March 05, 2024  |  eCommerce

For eCommerce customers who prefer to shop at will versus scheduling auto-fill deliveries, PYMNTS Intelligence reveals, having control over how they use their time each...

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