subscription commerce

The use of a recurring, usually monthly, payment business model so consumers and businesses can access products and services on a regular basis. The most popular subscription commerce businesses are streaming services (e.g. Spotify, Netflix), digital media (e.g. Wall Street Journal, Bloomberg), “box of the month” categories (e.g. StitchFix, Barkbox, FabFitFun). Businesses use the subscription commerce model to make access to valuable products more affordable by eliminating the need to make a one-time purchase, e.g. Salesforce, Microsoft Office, fraud and security software).

Refund Features Keep Subscription Shoppers From Canceling
Refund Features Keep Subscription Shoppers From Canceling
December 22, 2023  |  Subscription Commerce

Understanding subscriber preferences is the lifeblood of subscription commerce — even more so in a digital economy. Subscription businesses that ignore this do so at...

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15% of Consumers With Dating Apps Opt for a Paid Subscription Service
15% of Consumers With Dating Apps Opt for a Paid Subscription Service
December 21, 2023  |  Mobile Applications

Dating apps have revolutionized the way people meet and connect. In the U.S., more than 70 million consumers log in to these apps each month,...

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Retail Merchants Focus on Loyal Subscribers to Shore Up Sales
Retail Merchants Focus on Loyal Subscribers to Shore Up Sales
December 20, 2023  |  Subscriptions

In the last two years, due to persistent inflation and consumers returning to normal life, retail product subscriptions have steadily decreased from pandemic boom times...

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Amazon and Walmart Put Subscribers on Their Wish List in 2023
Amazon and Walmart Put Subscribers on Their Wish List in 2023
December 15, 2023  |  Subscriptions

The holidays are here, and Walmart and Amazon are looking for ways to boost their subscription numbers. To do that, Walmart has teamed up with...

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Subscription Merchants Implement BNPL to Woo Budget-Strapped Consumers
Subscription Merchants Implement BNPL to Woo Budget-Strapped Consumers
December 14, 2023  |  BNPL

More subscription merchants are offering buy now, pay later (BNPL) options to attract budget-constrained consumers, PYMNTS Intelligence finds, with the share increasing by the month....

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Most Consumers Retain Clothing Subscriptions, Data Shows
Most Consumers Retain Clothing Subscriptions, Data Shows
December 14, 2023  |  Subscriptions

In the last year and a half, due to persistent inflation and consumers going back to normal life post-pandemic, retail product subscription levels have dropped...

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Disney+ Offers Members $40 Discount on Walmart+ as Streamers Tap Partnerships
Disney+ Offers Members $40 Discount on Walmart+ as Streamers Tap Partnerships
December 11, 2023  |  Subscriptions

With video streaming services increasingly turning to subscription partnerships to drive customer acquisition in the competitive category, Disney+ is offering its customers a Walmart deal....

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Spotify Seeks New CFO as Company ‘Enters a New Phase’
Spotify Seeks New CFO as Company ‘Enters a New Phase’
December 07, 2023  |  Streaming

Spotify has announced that it is seeking a new chief financial officer as the company “enters a new phase.” CFO Paul Vogel will leave Spotify on...

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Dating Subscriptions Begin to Threaten Users’ Loyalty as Apps Drive Monetization
Dating Subscriptions Begin to Threaten Users’ Loyalty as Apps Drive Monetization
December 07, 2023  |  Subscription Commerce

As dating apps look to monetize more and more parts of the user experience, many young consumers are reportedly growing frustrated.   According to Bloomberg, many young...

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