The Data Point

41% of Zillennials Prioritize Price Over Brand Loyalty in Shopping
41% of Zillennials Prioritize Price Over Brand Loyalty in Shopping
November 11, 2024  |  Consumer Insights

Zillennials — who were born between 1991 and 1999 — are reshaping the retail market with a blend of millennial values and Generation Z’s tech-savviness....

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More Than Half of Consumers Want Smarter Shopping Experiences
More Than Half of Consumers Want Smarter Shopping Experiences
November 07, 2024  |  Retail

Consumer expectations around shopping are changing, with higher demand for personalized, artificial intelligence (AI)-driven experiences that offer convenience, customization and efficiency. Get the Full Story...

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52% of Consumers Want Disputes to Be Easy and Resolved Fast
52% of Consumers Want Disputes to Be Easy and Resolved Fast
November 06, 2024  |  Credit Cards

Card disputes have long been viewed as a necessary evil in retail banking and commerce — a cost center to be managed and minimized. But...

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78% of CFOs View AI Integration as Crucial for Accounts Payable
78% of CFOs View AI Integration as Crucial for Accounts Payable
November 05, 2024  |  Accounts Payable

As businesses adapt to a digital environment, many accounts payable (AP) departments are still using outdated practices. With rising business-to-business (B2B) payment volumes and cumbersome...

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63% of Consumers Under 35 Open to Financial Services From Non-Banks
63% of Consumers Under 35 Open to Financial Services From Non-Banks
November 01, 2024  |  Digital Banking

Today’s financial landscape is changing as embedded finance integrates banking services into everyday consumer experiences. This development is driven by brands stepping into roles traditionally...

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62% of Platform Businesses See Real-Time Data as Key to Growth
62% of Platform Businesses See Real-Time Data as Key to Growth
October 30, 2024  |  Data

Platform businesses rely on real-time data to increase growth and elevate customer engagement. Get the Full Story Complete the form to unlock this article and...

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41% of Pay-by-Bank Users Want to Use It for Ridesharing
41% of Pay-by-Bank Users Want to Use It for Ridesharing
October 28, 2024  |  Payment Methods

Despite the growing interest in digital payment methods, the adoption of pay by bank remains surprisingly low. A PYMNTS Intelligence report, “What Consumers Need for...

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Two-Thirds of Consumers Now Use Some Digital Shopping Features
Two-Thirds of Consumers Now Use Some Digital Shopping Features
October 24, 2024  |  Retail

In an era where online and in-store shopping are becoming intertwined, Click-and-Mortar™ shopping is emerging. This hybrid shopping style reflects a growing consumer preference for...

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The Invisible Tax on Merchants: Time Spent Managing Disputes
The Invisible Tax on Merchants: Time Spent Managing Disputes
October 16, 2024  |  Credit Cards

As the payments change, businesses are confronted with a need to refine their dispute resolution strategies to mitigate the impact of chargebacks. Get the Full...

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