The Data Point

47% of Retailers Say False Declines Impact Consumer Satisfaction
47% of Retailers Say False Declines Impact Consumer Satisfaction
January 14, 2025  |  Checkout Conversion

Payment failures are a major challenge for merchants, especially as they expand globally. Consumers expect seamless transactions, and payment declines can lead to abandoned purchases,...

READ MORE >
57% of Consumers Received Financial Advice in 2023
57% of Consumers Received Financial Advice in 2023
January 13, 2025  |  Consumer Insights

Rising inflation and stagnant incomes are forcing many Americans to reconsider their financial stability, prompting a surge in demand for personal finance advice. Economic headwinds...

READ MORE >
46% of US Consumers Show Interest in Open Banking for Bill Pay
46% of US Consumers Show Interest in Open Banking for Bill Pay
January 10, 2025  |  Payments Innovation

In the modern business landscape, adopting open payments platforms is no longer optional; it’s a necessity. A PYMNTS Intelligence report, “Three Things You Need to...

READ MORE >
Nearly Half of Rural Small Businesses Do Business With the Bank on the Corner
Nearly Half of Rural Small Businesses Do Business With the Bank on the Corner
January 08, 2025  |  SMBs

Small and mid-sized businesses (SMBs) are considering a switch from national banks to local financial institutions (FIs) like community banks and credit unions (CUs). While...

READ MORE >
Travelers Increasingly Trust Their Travel to AI Assistants
Travelers Increasingly Trust Their Travel to AI Assistants
January 07, 2025  |  artificial intelligence

Generative AI is making its mark in various industries, particularly in the travel and hospitality sectors, where it is increasing customer engagement, improving operational efficiencies...

READ MORE >
90% of Banks Say Customers Would Benefit From Instant Payments
90% of Banks Say Customers Would Benefit From Instant Payments
January 06, 2025  |  Real-Time Payments

Many financial institutions remain hesitant to adopt real-time payments due to concerns over legacy system upgrades, fraud risks, and customer demand. A PYMNTS Intelligence report...

READ MORE >
55% of Companies Have Implemented AI-Powered Cybersecurity
55% of Companies Have Implemented AI-Powered Cybersecurity
January 02, 2025  |  Cybersecurity

The share of chief operating officers (COOs) who report that their companies have implemented artificial intelligence (AI)-powered automated cybersecurity management systems has increased threefold since...

READ MORE >
74% of Students Lack Access to Tuition Payment Apps
74% of Students Lack Access to Tuition Payment Apps
December 31, 2024  |  Payment Methods

Higher education is vital for personal and professional growth but rising tuition costs make it harder for students to attend. While financial aid like scholarships...

READ MORE >
45% of US Online Merchants Want One-Click Checkout Solutions
45% of US Online Merchants Want One-Click Checkout Solutions
December 30, 2024  |  Checkout Conversion

One-click checkout solutions top the wish list of U.S. online merchants when it comes to checkout and payment technologies. Forty-five percent of these merchants have...

READ MORE >