tipping

Restaurants Add New Fees to Drive Employee Retention Amid Inflation
Restaurants Add New Fees to Drive Employee Retention Amid Inflation
November 28, 2023  |  Restaurant innovation

As restaurants look for ways to drive employee satisfaction amid inflation, tips are not the only added payments that operators are leveraging. In an interview...

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34% of Consumers Say the Pressure to Tip Is Out of Control
34% of Consumers Say the Pressure to Tip Is Out of Control
November 13, 2023  |  Consumer Finance

Imagine being at the checkout, set to pay for a snack you’ve just grabbed. Suddenly, the digital screen of the point-of-sale system lights up, suggesting...

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Nearly 35% of Hotel Guests Prompted to Tip Amid Shifting Gratuity Norms
Nearly 35% of Hotel Guests Prompted to Tip Amid Shifting Gratuity Norms
November 10, 2023  |  Consumer Payments

Inflation has emerged as a significant force in the economy, impacting consumers’ purchasing power and influencing various aspects of their daily interactions. One area where...

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The Convenience of Instant Tips Keeps Restaurant Employees Happy
The Convenience of Instant Tips Keeps Restaurant Employees Happy
October 24, 2023  |  Faster Payments

As restaurants look for ways to retain their employees, the convenience of instant tip payouts can go a long way toward driving hospitality worker satisfaction....

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Chicago Expected to Require Restaurants to Pay Standard Minimum Wage
Chicago Expected to Require Restaurants to Pay Standard Minimum Wage
October 03, 2023  |  Legal

Chicago is at the center of a heated debate over the practice of treating tips as wages. Lawmakers in the city are considering a new...

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Consumers’ Lower Restaurant Tips May Trigger Mandatory Minimum Wages
Consumers’ Lower Restaurant Tips May Trigger Mandatory Minimum Wages
August 21, 2023  |  Legal

With consumers tipping less, restaurant owners are weighing the risks of alienating diners against workers seeking better pay arrangements. Nearly everyone involved agrees that the...

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High-Income Restaurant Customers Chafe at Tipping Expectations
High-Income Restaurant Customers Chafe at Tipping Expectations
July 13, 2023  |  Consumer Insights

As consumers look to manage their food spending amid inflation, big earners are, ironically, the most likely of all to skip restaurants. By the Numbers...

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More Restaurant Consumers Now Skip the Tip
More Restaurant Consumers Now Skip the Tip
April 10, 2023  |  Economy

As economic pressures prompt consumers to rethink their spending, diners are becoming more stingy with tips. Research from PYMNTS’ study “Connected Dining: Inflationary Pressure Squeezes Restaurant...

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Half of Restaurant Customers Skip Delivery to Avoid Tipping
Half of Restaurant Customers Skip Delivery to Avoid Tipping
April 06, 2023  |  Delivery

PYMNTS research shows tipping might be that one cost too many for restaurant delivery customers. By the Numbers According to data from PYMNTS’ study, “Connected...

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