tipping

Most Consumers Drop Delivery for Pickup When Ordering Food
Most Consumers Drop Delivery for Pickup When Ordering Food
February 24, 2023  |  Restaurant innovation

Restaurant costs are rising, and consumers are craving solutions. The answer for many consumers trades effort for cost. Nearly half of restaurant customers opt for...

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Millennials Tip at QSRs While Seniors Save Them for Full-Service
Millennials Tip at QSRs While Seniors Save Them for Full-Service
February 01, 2023  |  Consumer Insights

With generational divides in tipping practices, fast-food workers are left hoping for millennial customers. For PYMNTS’ recent study “Connected Dining: Inflationary Pressure Squeezes Restaurant Tips,”...

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Nearly 60% of Restaurants’ Best Customers Cutting Back on Tips
Nearly 60% of Restaurants’ Best Customers Cutting Back on Tips
January 27, 2023  |  Restaurant innovation

Few things are more enjoyable than a pleasant meal at a favorite restaurant, but consumers have had to contend with bigger checks of late, which...

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Instacart Updates Tipping Process To Protect Against Tip Baiting
Instacart Updates Tipping Process To Protect Against Tip Baiting
June 05, 2020  |  Delivery

To safeguard its shoppers from having their tips reduced to zero when customers receive their groceries, Instacart is modifying its tipping process after shopper complaints....

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Twitter Rumored To Be Considering In-Tweet Tipping
Twitter Rumored To Be Considering In-Tweet Tipping
January 15, 2020  |  Payment Methods

Twitter could be working on a way to “tip” people on the social media platform, though the company has so far denied it. The information...

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DC AG Is Suing DoorDash Over Tipping
DC AG Is Suing DoorDash Over Tipping
November 19, 2019  |  Gig Economy

Washington, D.C. Attorney General Karl Racine is suing popular delivery company DoorDash, saying the company didn’t adequately distribute tips nor did it retroactively pay back...

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Even Bad Tippers Might Pay More With Better Tech
Even Bad Tippers Might Pay More With Better Tech
October 22, 2019  |  Gig Economy

The rise of digital payments and the gig economy cannot guarantee that consumers will tip. But new technology is sure making tipping easier — both...

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Study: Nearly 60 Pct Of Uber Passengers Never Leave Tips
Study: Nearly 60 Pct Of Uber Passengers Never Leave Tips
October 21, 2019  |  Mobile Commerce

A new study from the National Bureau of Economic Research (NEBR) shows that the majority of Uber riders don’t tip their drivers. The Verge said...

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Backlash Prompts DoorDash To Change Tip Disbursements
Backlash Prompts DoorDash To Change Tip Disbursements
July 24, 2019  |  Delivery

Amid public retaliation, DoorDash is abandoning its questionable pay model, and will now increase driver earnings by the exact amount a customer tips on every...

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