Tracker Series

Customers Want FIs That Deliver In-Branch and Online Hybrid Financial Solutions
Customers Want FIs That Deliver In-Branch and Online Hybrid Financial Solutions
May 12, 2022  |  Digital-First Banking

Consumers consistently prefer financial institutions (FIs) that offer a wide menu of digital solutions to deliver the frictionless payment experiences they expect, but a healthy...

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Grubhub Says Instant Payments Give Gig Workers Much-Needed Financial Flexibility
Grubhub Says Instant Payments Give Gig Workers Much-Needed Financial Flexibility
May 11, 2022  |  Consumer Payments

Payroll is one of the most critical functions at any company, as every employee needs to be paid accurately and on time. This important process...

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How Banks Are Pulling the Plug on Financial Fraud in a Connected Age
How Banks Are Pulling the Plug on Financial Fraud in a Connected Age
May 06, 2022  |  Fraud Prevention

The pandemic not only accelerated the digital transformation of banking and payments, but it also solidified consumer demand for the Internet of Things (IoT). Consumers...

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Millennial, Gen-Z Digital Preferences Reshaping Embedded Finance Landscape
Millennial, Gen-Z Digital Preferences Reshaping Embedded Finance Landscape
May 05, 2022  |  B2B Payments

Nearly three-quarters of working United States millennials are now involved in their companies’ purchasing, operational and organizational decisions. The same priorities driving their business-to-consumer (B2C)...

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How Online Retailer Jane Is Keeping Fraud Out of Fast Fashion
How Online Retailer Jane Is Keeping Fraud Out of Fast Fashion
May 05, 2022  |  eCommerce

Over the last decade, online retail, also known as eCommerce, has exploded in popularity and received a considerable boost in the past two years due...

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Chipotle: Automation Helps QSRs Keep Digital, On-Site Diners Well Served
Chipotle: Automation Helps QSRs Keep Digital, On-Site Diners Well Served
April 29, 2022  |  Restaurant innovation

The pivot to digital channels during the pandemic enabled quick-service restaurants (QSRs) and fast-casual chains not only to survive the global health crisis, but to...

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Beauty, Wellness Merchants Get Smart Digital Payments Makeover
Beauty, Wellness Merchants Get Smart Digital Payments Makeover
April 29, 2022  |  Digital Payments

The beauty and wellness industry has been one of the most affected by the accelerated digital transformation accompanying the pandemic. Even as consumers return to...

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Personalization Through Digitalization Has Become Credit Unions Strategic Focus
Personalization Through Digitalization Has Become Credit Unions Strategic Focus
April 28, 2022  |  Credit Unions

Credit unions (CUs) have trailed banks in overall consumer satisfaction for the third year in a row, reaching an all-time low in 2021. Of particular...

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Vestiaire Collective: Resale Platforms and BNPL Power Sustainable Luxury Purchases
Vestiaire Collective: Resale Platforms and BNPL Power Sustainable Luxury Purchases
April 28, 2022  |  BNPL

Buy now, pay later (BNPL) is a growth industry that is already worth more than $125 billion, with projections to grow to $3.3 trillion by...

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