Tracker Series

Banks Must Do More to Meet Contactless Payment Needs of Debit Card Users
Banks Must Do More to Meet Contactless Payment Needs of Debit Card Users
January 07, 2022  |  Next-Gen Debit

Merchants had to be especially prepared for the 2021 holiday season, ensuring that they were offering the shopping and — above all — the payments...

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Ethical Data Practices Builds Consumer Trust in Biometric Identity Verification
Ethical Data Practices Builds Consumer Trust in Biometric Identity Verification
January 06, 2022  |  Authentication

Consumers continue to use digital tools to safely and conveniently interact and transact during the pandemic — but when it comes to trust, many are...

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eBay: More Options, Less Red Tape Needed to Streamline Cross-Border Payments and Purchases
eBay: More Options, Less Red Tape Needed to Streamline Cross-Border Payments and Purchases
January 03, 2022  |  Cross-border Payments

Cross-border payments have expanded significantly from businesses to individual consumers in recent years, with payment card giant Visa reporting that cross-border payment volumes on its...

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Credit Unions Tap AI to Keep Digital Services Fraud Free
Credit Unions Tap AI to Keep Digital Services Fraud Free
December 28, 2021  |  Credit Unions

With so many consumers converting from in-person transactions to online channels throughout 2020, new opportunities arose for fraudsters to take advantage of the evolving conditions....

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Buy Now, Pay Later: The New Buzz-Builder and Conversion Driver for Small Business
Buy Now, Pay Later: The New Buzz-Builder and Conversion Driver for Small Business
December 28, 2021  |  BNPL

Consumers in the United States had big shopping goals for this holiday season. Seventy-one percent said they planned to spend as much — if not...

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Remittance Platforms Tap Behavioral Analytics to Reduce Fraud, False Positives
Remittance Platforms Tap Behavioral Analytics to Reduce Fraud, False Positives
December 27, 2021  |  Authentication

Onboarding sets the stage for the rest of the customer experience, regardless of industry — one recent report found nearly two-thirds of consumers think about...

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LATAM Consumers Embrace Neobanks as Legacy Bank Infrastructure Stifles Digital Transformation
LATAM Consumers Embrace Neobanks as Legacy Bank Infrastructure Stifles Digital Transformation
December 22, 2021  |  Digital Payments

A growing number of Latin American consumers are turning to digital-first payment and banking solutions in the wake of the pandemic, with one recent report...

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Small Business Digital Banking Needs Best Served With ‘a la carte’ Services Powered by APIs
Small Business Digital Banking Needs Best Served With ‘a la carte’ Services Powered by APIs
December 20, 2021  |  Banking

Small- to medium-sized businesses (SMBs) were hit particularly hard by the pandemic. Growth within this sector continued despite the economic strain — one report found...

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The Role of Flexible Refunds in Driving Subscriber Growth
The Role of Flexible Refunds in Driving Subscriber Growth
December 17, 2021  |  Subscription Commerce

With a rising cost of living and finite time and money to spend on subscriptions, cost-conscious consumers are becoming pickier about what they subscribe to,...

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