Vindicia

Vindicia Says Failed Payments Threaten Healthcare and Insurance Customer Experience
Vindicia Says Failed Payments Threaten Healthcare and Insurance Customer Experience
March 01, 2023  |  Opinion

The problem of failed transactions has yet to be fully addressed in industries such as healthcare, insurance and utilities, Vindicia Chief Strategy Officer Trace Galloway...

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To Stop Cancellations, Subscription Companies Can Fight Failed Payments and Fraud
To Stop Cancellations, Subscription Companies Can Fight Failed Payments and Fraud
February 21, 2023  |  Subscription Commerce

In what’s already becoming another tumultuous economic year, direct-to-consumer (D2C) businesses may want to prioritize the prevention of two things: failed payments and fraud. 2023...

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Subscription Businesses Want Better Tools to Reverse the Churn Trend
Subscription Businesses Want Better Tools to Reverse the Churn Trend
February 17, 2023  |  Subscriptions

“A failed payment disrupts the connection and trust between the subscription provider and the subscriber,” Vindicia Head of Customer Success Meena Srinivasan told PYMNTS. Not...

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PYMNTS Intelligence: Recovering Failed Payments to Supercharge Customer Lifetime Value
PYMNTS Intelligence: Recovering Failed Payments to Supercharge Customer Lifetime Value
February 10, 2023  |  Subscription Commerce

Customer lifetime value might be the most important metric for subscription companies to track in 2023. Those companies that can extend subscribers’ commitments by even...

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An Insider on Making Subscriptions Work in Tough Times
An Insider on Making Subscriptions Work in Tough Times
February 09, 2023  |  Subscription Commerce

Subscription merchants that fail to offer multiple ways for consumers to buy their products will see their sales take a hit, says Bean Box CEO...

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Bean Box CEO: Lack of Product Options Puts Subscription Sales at Risk
Bean Box CEO: Lack of Product Options Puts Subscription Sales at Risk
February 08, 2023  |  Subscription Commerce

Economic worries, such as stagnant wages, increasing interest rates and inconsistent inflation, are piling up on consumers, forcing them to examine their spending. As they...

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Helping Health And Fitness Subscriptions Keep New Year’s Profit Resolutions
Helping Health And Fitness Subscriptions Keep New Year’s Profit Resolutions
February 06, 2023  |  Subscriptions

Subscription fitness is sweating it out as exercise fans return to in-person studios and online workouts wane, necessitating innovation. During a PYMNTS On the Agenda...

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3 in 10 Subscription Services Are Losing Customers to Competitors
3 in 10 Subscription Services Are Losing Customers to Competitors
January 24, 2023  |  Subscriptions

As subscriptions feel the churn, PYMNTS data shows that many are losing ground to competitors. The Context With subscription commerce taking over many of consumers’...

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Failed Payments Top Pain Point for Subscription Businesses
Failed Payments Top Pain Point for Subscription Businesses
January 20, 2023  |  Subscriptions

It’s been a tough time for subscription businesses, especially for direct-to-consumer (D2C) companies focused on retail. PYMNTS’ research noted that the average subscription per retail subscriber...

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