virtual assistants

Amazon Adds GenAI Shopping Guides to Personalize eCommerce Experience 
Amazon Adds GenAI Shopping Guides to Personalize eCommerce Experience 
October 10, 2024  |  Amazon

Amazon has implemented new generative artificial intelligence (GenAI) technology in an attempt to improve product research and personalize shopping recommendations on its eCommerce platform, joining...

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Amazon and Walmart Dial Up Search to Boost Consumer Loyalty
Amazon and Walmart Dial Up Search to Boost Consumer Loyalty
October 04, 2024  |  eCommerce

Amazon and Walmart are improving their search capabilities with next-gen technologies such as generative artificial intelligence (AI) in an effort to increase consumers’ spending and...

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Volkswagen Begins Rollout of GenAI-Powered Virtual Assistant for Vehicle Owners
Volkswagen Begins Rollout of GenAI-Powered Virtual Assistant for Vehicle Owners
September 24, 2024  |  artificial intelligence

Volkswagen of America partnered with Google Cloud to integrate a generative artificial intelligence (AI)-powered virtual assistant into its myVW mobile app for vehicle owners. The...

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You.com Reportedly Raising $50 Million for AI Assistants
You.com Reportedly Raising $50 Million for AI Assistants
June 17, 2024  |  Investments

You.com’s parent company is reportedly raising $50 million to tap the AI assistant market. This Series B round would value SuSea, the company behind the...

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Anthropic Wants Every Business to Have a Custom AI Assistant
Anthropic Wants Every Business to Have a Custom AI Assistant
May 31, 2024  |  artificial intelligence

Anthropic, the startup behind the artificial intelligence (AI) assistant Claude, is launching a new “tool use” feature that could change how businesses interact with their...

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IBM Launches Service to Help Enterprises Add GenAI Copilots
IBM Launches Service to Help Enterprises Add GenAI Copilots
May 10, 2024  |  artificial intelligence

IBM has introduced a new service that will help enterprises integrate generative artificial intelligence (AI) copilots into their organizations. Offered by IBM Consulting, the new IBM Copilot Runway will assist...

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From Tutoring to Test Reminders, Virtual Assistants Hit the Classroom
From Tutoring to Test Reminders, Virtual Assistants Hit the Classroom
April 09, 2024  |  artificial intelligence

Virtual assistants have become a hot topic, with Bank of America recently revealing that its virtual financial assistant, Erica, is now engaging with clients 2...

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Openstream.ai Bridges Human-Machine Conversations With Next-Gen Voice Agents
Openstream.ai Bridges Human-Machine Conversations With Next-Gen Voice Agents
March 29, 2024  |  Artificial Intelligence

In the rapidly evolving landscape of conversational artificial intelligence (AI), companies are vying to deliver solutions that can effectively bridge the gap between human and...

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Companies With AI-Driven Strategies Outcompete Peers, Study Finds
Companies With AI-Driven Strategies Outcompete Peers, Study Finds
November 28, 2023  |  Artificial Intelligence

The payments industry has been a latecomer to the financial technology revolution. Many companies still use legacy accounts receivable (AR) processes marked by an overwhelming...

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