virtual assistants

Shopify Aims to Use AI to Give Merchants Competitive Edge
Shopify Aims to Use AI to Give Merchants Competitive Edge
November 01, 2023  |  Retail

Shopify, a leading provider of software and services to online sellers, has been turning to artificial intelligence (AI) to give its merchants a competitive edge....

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Senate Judiciary Committee Presses Google, Amazon For Smart Home Info
Senate Judiciary Committee Presses Google, Amazon For Smart Home Info
June 23, 2021  |  ANTITRUST

The chair of the Senate Subcommittee on Competition Policy, Antitrust, and Consumer Rights has called on Amazon and Google’s Alphabet to extend more information about...

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Google Assistant Previews Upcoming Voice AI Feature
Google Assistant Previews Upcoming Voice AI Feature
January 07, 2020  |  Innovation

Google Assistant is aiming to help users in even more ways thanks to new features the company debuted at CES 2020 throughout this past week....

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How Privacy Guides Virtual Assistants’ Evolution In Corporate Finance
How Privacy Guides Virtual Assistants’ Evolution In Corporate Finance
October 03, 2019  |  B2B Payments

Even just five years ago, Prophix President and Chief Operating Officer Alok Ajmera said talk of using virtual assistants in the workplace seemed more like...

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How Delta’s Customer Service Is Riding An AI Tailwind
How Delta’s Customer Service Is Riding An AI Tailwind
July 11, 2019  |  call center commerce

Consumers today want more from customer service than a long wait time and broad answers when getting through to a human agent by phone. To...

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AI Bots Can Help Retailers Serve Customers
AI Bots Can Help Retailers Serve Customers
April 30, 2018  |  eCommerce

Consumers may have only two to three shopping apps on their phones – even though there is a whole universe of eCommerce companies with mobile...

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Facebook Gets The Smart Speaker Itch
Facebook Gets The Smart Speaker Itch
February 14, 2018  |  Facebook

Facebook is gearing up to enter the smart speaker market this year with the social media giant reportedly gearing up to roll out two models...

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Hyundai, Kia To Bring AI Assistants Onboard In 2019
Hyundai, Kia To Bring AI Assistants Onboard In 2019
December 28, 2017  |  International

South Korean vehicle manufacturers Hyundai and Kia Motors are gearing up to add artificial intelligence (AI) to their cars beginning in 2019. According to a...

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Kasisto Lands $17M, Plans Expansion
Kasisto Lands $17M, Plans Expansion
December 14, 2017  |  Investments

Kasisto, the creator of KAI, the conversational artificial intelligence (AI) platform for finance, announced news on Wednesday (Dec. 13) that it raised $17 million in...

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