virtual assistants

Experts Predicting 224 Million Smart Home Devices By 2022
Experts Predicting 224 Million Smart Home Devices By 2022
October 30, 2017  |  Amazon Innovations

It looks like smart home technology — driven by the ever-increasing installed base of smart speakers — is igniting all around us. According to estimates...

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Who’ll Rule The Future Of Commerce?
Who’ll Rule The Future Of Commerce?
October 09, 2017  |  Commerce

Commerce intermediaries are nothing new. In fact, they are at least 557 years old. The first commerce intermediary to operate at scale was Istanbul’s Grand...

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Bridging Speech and Loyalty with Voice Activated Rewards
Bridging Speech and Loyalty with Voice Activated Rewards
September 19, 2017  |  Tech Center

The voice-activated assistant is gaining currency with consumers. Use of the devices is growing like gangbusters. Research from eMarketer shows that as many as 35 million...

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Using AI To Power The Retail Experience
Using AI To Power The Retail Experience
September 19, 2017  |  Merchant Innovation

When is milk not milk? This is no trick question — it’s a distinction that artificial intelligence (AI) is going to have to learn to make...

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The Money-Mover That’s A Money-Mentor, Too
The Money-Mover That’s A Money-Mentor, Too
September 15, 2017  |  Innovation

“Can I afford a Tesla? If not, can you help me save for one?” These questions were once reserved for financial advisers. Technically they’re still...

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Alexa And Cortana Forge Virtual Friendship
Alexa And Cortana Forge Virtual Friendship
August 31, 2017  |  Amazon

Amazon’s Alexa and Microsoft’s Cortana are now on voice command speaking terms. The companies announced news on Wednesday (Aug. 30) that owners of either company’s...

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The Past, Present And Future Of Voice Banking
The Past, Present And Future Of Voice Banking
August 10, 2017  |  Voice Activation

It’s been a little over a year since our Digital Banking Tracker heralded the “Dawn of Banking Voice Technology.” Now it’s more like the high...

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Alibaba Is Taking On Alexa, Google Home, DingDong and Little Fish With New Smart Speaker
Alibaba Is Taking On Alexa, Google Home, DingDong and Little Fish With New Smart Speaker
July 05, 2017  |  Retail

In its latest effort to keep up with its American big brother Amazon, China’s eCommerce giant Alibaba has announced the debut of its own smart...

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Pegasystem Aims To Evolve Chatbots With Pega Intelligent Virtual Assistant
Pegasystem Aims To Evolve Chatbots With Pega Intelligent Virtual Assistant
April 19, 2017  |  Chatbots

Pegasystems, the software company, announced Tuesday (April 18) the launch of Pega Intelligent Virtual Assistant, an artificial intelligence-powered (AI) bot that turns applications into smart...

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