Consumer expectations around shopping are changing, with higher demand for personalized, artificial intelligence (AI)-driven experiences that offer convenience, customization and efficiency. A PYMNTS Intelligence report,...
In its Q3 earnings call on Tuesday (Nov. 5), Yum! Brands pointed to the more than 2 million orders through voice AI at its Taco...
OpenAI is expanding access to its real-time voice assistant technology, allowing businesses and developers to integrate the artificial intelligence (AI)-powered tool into their own applications,...
OpenAI and Meta have introduced new artificial intelligence (AI) voice features that could reshape how consumers interact with brands. Meta’s upgrade includes celebrity voices like...
OpenAI is rolling out its Advanced Voice to all Plus and Team users in the ChatGPT app this week. “While you’ve been patiently waiting, we’ve...
The next time you call your favorite restaurant, it may be AI that answers. That’s according to a report Sunday (Sept. 22) by Ars Technica...
Amazon’s is planning an artificial intelligence (AI) overhaul for Alexa. Set to launch in October, the upgrade will reportedly transform the free voice assistant into...
Amazon and OpenAI are betting big on multimodal artificial intelligence (AI), a technology that could redefine how consumers shop and interact with businesses. Multimodal AI,...
By year’s end, hundreds of Taco Bell drive-thrus could be taking orders without a human on the other end of the speaker. Yum Brands’ ambitious...