voice assistants

An intelligent virtual assistant (IVA) or intelligent personal assistant (IPA) is a software agent that can perform tasks or services for an individual based on commands or questions. The term "chatbot" is sometimes used to refer to virtual assistants generally or specifically accessed by online chat. In some cases, online chat programs are exclusively for entertainment purposes. Some virtual assistants are able to interpret human speech and respond via synthesized voices. Users can ask their assistants questions, control home automation devices and media playback via voice, and manage other basic tasks such as email, to-do lists, and calendars with verbal (spoken?) commands.

Source: en.wikipedia.org

Overcoming Voice’s Discovery Problem
Overcoming Voice’s Discovery Problem
November 13, 2019  |  Ecosystems

There is no shortage of skills for users to choose from when talking to their voice assistants. Amazon ended 2018 with around 60 thousand skills...

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Google’s Growing Global Challenge To Amazon’s Voice Dominance 
Google’s Growing Global Challenge To Amazon’s Voice Dominance 
November 11, 2019  |  Voice Activation

On their shared home territory of the U.S. market, Amazon and Google have spent the last two years avidly racing for control of the emerging...

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Walmart Amazon Whole Paycheck Tracker: Payments, Perks And Omnichannel Expansion
Walmart Amazon Whole Paycheck Tracker: Payments, Perks And Omnichannel Expansion
November 01, 2019  |  Walmart Amazon whole paycheck

The pumpkins are gone, the Christmas lights are starting to appear and Black Friday sales have started despite the fact that according to the calendar...

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A Day In The Life Of The Bridge Millennial
A Day In The Life Of The Bridge Millennial
November 01, 2019  |  Payment Methods

After three years of intensive research into the connected shopping habits of more than 5,000 U.S. consumers, PYMNTS published its third annual How We Will...

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Smart Home Wars Heat Up — Will Apple Catch Up?
Smart Home Wars Heat Up — Will Apple Catch Up?
October 03, 2019  |  Innovation

The long-term battle for payments and commerce supremacy is hitting close to home — literally. And that battle is increasingly involving the heaviest of heavyweights in...

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Inside Dunkin’s AI-Powered Mobile Ordering App
Inside Dunkin’s AI-Powered Mobile Ordering App
September 27, 2019  |  Mobile Order Ahead

From adding new payment options to integrating loyalty and rewards, Dunkin' has taken many approaches to improve its mobile ordering program. But some of the...

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Amazon Among 30 Firms Launching Voice Interoperability Initiative
Amazon Among 30 Firms Launching Voice Interoperability Initiative
September 24, 2019  |  Amazon

To ensure that voice-enabled products offer customers flexibility and choice through multiple, interoperable voice services, Amazon and top technology firms announced the Voice Interoperability Initiative. Over...

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Is There Anywhere Connected Consumers Won’t Shop?
Is There Anywhere Connected Consumers Won’t Shop?
September 20, 2019  |  Commerce Connected

It was recently reported that one in 15 purchases are now made between the hours of midnight and 6 a.m. (at least in the U.K.)...

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How Amazon Hopes To Make Alexa King Of The Road
How Amazon Hopes To Make Alexa King Of The Road
September 04, 2019  |  Voice Activation

When it comes to the household, Amazon’s Alexa rules the roost as America’s favored artificial intelligence (AI)- based voice assistant. It controls between 60 percent...

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