Voice Economy

Voice Assistants Learn the Art of Small Talk
Voice Assistants Learn the Art of Small Talk
April 12, 2024  |  Voice Activation

Voice assistants have already made significant strides in areas such as smart home integration, educational settings and business applications. However, their current capabilities are limited by a...

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QSRs Add Voice AI, but Consumers Aren’t Biting
QSRs Add Voice AI, but Consumers Aren’t Biting
November 20, 2023  |  Today In Data

Quick-service restaurants (QSRs) are increasingly integrating voice artificial intelligence (AI) into the ordering process, but PYMNTS Intelligence shows most consumers believe it will be a...

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Thirty Percent of US Millennials Use a Voice Assistant to Pay Bills
Thirty Percent of US Millennials Use a Voice Assistant to Pay Bills
October 24, 2023  |  artificial intelligence

The Voice Economy is gaining momentum as consumers turn to voice technology for a variety of tasks.  The most common tasks performed with this technology...

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Multilingual AI Assistants Boost Voice Tech Appeal Despite Uneven Adoption
Multilingual AI Assistants Boost Voice Tech Appeal Despite Uneven Adoption
October 17, 2023  |  artificial intelligence

Is your smart voice assistant speaking your language? With how technology is fast evolving, the likelihood of that answer being “yes” grows stronger with each...

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The Race to Develop Voice AI Faster Than Scammers Can Clone It  
The Race to Develop Voice AI Faster Than Scammers Can Clone It  
July 19, 2023  |  artificial intelligence

Generative artificial intelligence (AI) plays three notes: text, voice and video.  And with all the hype around text-based generative AI capabilities, it’s easy to forget...

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Voice Assistants Like Alexa Give Consumers Everyday Look at Power of Large Language Models
Voice Assistants Like Alexa Give Consumers Everyday Look at Power of Large Language Models
June 07, 2023  |  Artificial Intelligence

The power of voice artificial intelligence (AI) is echoing through boardrooms, living rooms and showrooms, driven by a combination of wonder, convenience and a dash...

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Alexa Goes Everywhere and Amazon Adds Generative AI to Marketplace Search 
Alexa Goes Everywhere and Amazon Adds Generative AI to Marketplace Search 
May 17, 2023  |  Amazon

It was only a matter of time before Amazon ramped up the race to build a better voice-driven artificial intelligence (AI) experience versus a field of...

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Amazon Taps Tech Partnerships to Enter the Restaurant Biz
Amazon Taps Tech Partnerships to Enter the Restaurant Biz
May 05, 2023  |  Amazon

Amazon is quietly making its way back into the restaurant space through partnerships and investments. In recent months, the eCommerce giant has been leveraging its...

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Voice Commerce Takes Over the Restaurant Industry with Oracle, Uber
Voice Commerce Takes Over the Restaurant Industry with Oracle, Uber
May 04, 2023  |  Restaurant innovation

From Oracle to Uber, major technology companies are extending voice ordering’s reach in the restaurant industry. On Thursday (May 4), voice artificial intelligence (AI) company...

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