From the convenience of voice-activated virtual assistants to the integration of speech recognition in smartphones and smart homes, the technology landscape is increasingly shaped by...
Artificial intelligence (AI) is transforming the food service sector by helping restaurants boost their sales as well as improve and automate systems that were once...
Consumers’ interactions with their financial institutions (FIs) are turning increasingly digital. Almost two-thirds have used digital methods to open accounts in the past year, for...
As demand for connectivity in vehicles grows, automakers are clamoring to put Amazon Alexa behind the wheel — or at least in the passenger seat,...
U.S. consumers are increasingly turning to digital technology to place food orders. A recent study found online food delivery orders increased nearly 15 percent since...
AI and ML are some of today’s most hotly discussed technologies, sparking both optimism about a future less reliant on human labor as well as...
Each morning, 80 percent of American consumers check their phones before they brush their teeth — but they rarely do so for the same reasons....
Call centers are experiencing increasingly greater volumes, with more than 55 billion agent-assisted calls being handled each year in the U.S. alone. Any business with...
Google’s new voice recognition app, which works entirely offline, is now available to anyone with a Pixel. “Our new all-neural, on-device Gboard speech recognizer is initially...