voice technology

The Kinder, Gentler AI-Powered Call Center
The Kinder, Gentler AI-Powered Call Center
March 19, 2019  |  call center commerce

When it comes to interacting with call centers, consumers have become increasingly comfortable with automation. In fact, customers are starting to chafe at traditional authentication...

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How Voice Is Turbocharging The Autonomous Vehicle Ecosystem
How Voice Is Turbocharging The Autonomous Vehicle Ecosystem
March 04, 2019  |  Ecosystems

Allow us at PYMNTS to take a brief step back and admire the landscape — in this case, the growing, though still young, connected vehicle...

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Apple Adds Delivery, Flight Siri Shortcuts
Apple Adds Delivery, Flight Siri Shortcuts
March 01, 2019  |  Apple

Apple has launched five new Siri Shortcuts that are now available. The Siri Shortcuts feature was introduced last fall as part of iOS 12. According...

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How IoT Payments Make The Old (Transaction) New Again
How IoT Payments Make The Old (Transaction) New Again
February 25, 2019  |  Intelligence of Things

There’s room for payment technology providers to marry speed and safety as IoT transforms the way consumers receive and make payments. According to NMI CEO...

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Why Voice Is Vital To Connected Commutes
Why Voice Is Vital To Connected Commutes
February 13, 2019  |  Voice Activation

Here’s one way to imagine the dramatic developments in the growing connected-vehicle ecosystem, and how much is likely to change in a short time: One’s...

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Why Voice Authentication’s Doing Prison Time
Why Voice Authentication’s Doing Prison Time
February 04, 2019  |  Authentication

What eventually becomes cutting-edge in retail and payments often originates in places that are dedicated to security, not commerce. New technology often starts out at...

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Panasonic Introduces New Tech Solutions For Manufacturing, Logistics, Retail
Panasonic Introduces New Tech Solutions For Manufacturing, Logistics, Retail
January 14, 2019  |  B2B Payments

Panasonic has announced that it will showcase its latest collection of technology solutions for customers in the manufacturing, logistics and retail sectors at NRF 2019: Retail’s...

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P97 CEO On The Connected Commute’s Fast Lane
P97 CEO On The Connected Commute’s Fast Lane
January 14, 2019  |  Commerce Connected

Every weekday, 135 million Americans get behind the wheel and drive 51 minutes, round trip, to and from work. Those 51 minutes haven’t exactly been considered the most...

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Sensory CEO On Voice-Activated Technology’s Next Big Wave
Sensory CEO On Voice-Activated Technology’s Next Big Wave
January 08, 2019  |  Artificial Intelligence

In 1994 the fastest imaginable connection to the internet was a 28.9 kbps dial-up modem and email was still mostly a new thing that many people...

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