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Is AI the Master Key to Banking’s Next Era?

For banks and financial institutions (FIs), systemic adoption of artificial intelligence (AI) technologies is perhaps the industry’s most formidable litmus test of adaptability since the global embrace of digital banking in the 1990s. On one hand, embracing AI could lead to unparalleled efficiencies and granular insights, offering a competitive advantage...

HTML | Inside the April 2024 Report

What Ten Payments Execs Said About GenAI’s Promises and Pitfalls

  The headlines surrounding AI have been breathless these past several months, heralding landmark technology that stands poised to transform all facets of life — including commerce and payments. Decades in the Making Where We are Now Headed Toward Personalization Looking at the Risks — and Regulation First thing’s first....

HTML | Inside the February 2024 Report

Why Digital-First Banking Does Not Mean Digital-Only

Digital banking has exploded in popularity in recent years, thanks in large part to younger users forming an ever-growing share of the total financial customer base. Studies indicate that 60% of millennials, 57% of Generation Z and 52% of Generation X use mobile banking apps as their primary financial tools,...

HTML | Inside the January 2024 Report