Delegated Authentication Puts Merchants In The SCA Driver's Seat

Authenticated Payments Report

The European Union’s strong customer authentication (SCA) mandate aims to help the region’s businesses curtail fraud, but many merchants are finding that it can cost them customers if too much friction is involved. In the “Authenticated Payments Report,” a PYMNTS and LoginID collaboration, Nicole Jass, senior vice president of product at FIS, details how delegated authentication can let businesses take control of SCA compliance and help merchants unlock smoother customer experiences.

 

Inside the April Report
  • An interview with Nicole Jass, senior vice president of product at FIS, on how delegated authentication can give merchants more control over SCA compliance as well as why many are turning to biometrics
  • The latest authenticated payment developments, including why 46 percent of U.K. customers have abandoned transactions that require multifactor authentication and how biometrics are expected to verify more than 18 billion transactions this year
  • A Deep Dive analyzing how merchants are leveraging delegated authentication to comply with the EU’s SCA requirements while maintaining smooth customer experiences

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