More CU Members Would Rather Switch Than Fight Over Digital Payment Services

Credit Union Tracker® - June/July 2022

Credit unions’ mission-driven, customer-centric reputations were once enough to ensure survival, but members have spoken: Without access to cutting-edge payment options and other digital conveniences, they might take their business elsewhere. In the latest “Credit Union Tracker®,” a PYMNTS and PSCU collaboration, BECU’s Thomas Hobbs explains how CUs can remain competitive in today’s climate.

Inside the June/July Tracker
  • An interview with Thomas Hobbs, director of digital payments, business and fraud products at BECU, about how BECU is keeping pace with member demand for contactless payments and other innovative tools
  • The latest headlines from the credit union space, including PSCU’s new partnership with Curinos and why Canada’s credit unions are collaborating to prepare for open banking
  • PYMNTS Intelligence how credit unions can use innovations such as mobile wallets and contactless payments to punch above their weight

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