CUs Use AI, Cloud-Based Tools to Drive Member Engagement
Credit Union Tracker® - January 2021
The “Credit Union Tracker®,” a PYMNTS and PSCU collaboration, is your go-to monthly resource for updates on trends and changes in the credit union industry.
Inside the January Tracker
An interview with Jacqui Kearns, chief brand officer at Affinity Federal Credit Union, on why digital innovation is key to meeting security, customer service and competitive challenges during the pandemic
The latest credit union developments, including an examination of how credit unions are uniquely positioned to serve the freelance market and a look at how PSCU’s Digital Issuance solution can enhance member experiences
A Deep Dive analyzing what credit unions can do to meet members’ growing demands for contactless payment options and detailing why consumers’ new payment behaviors are expected to endure
