Digital-First Banking Tracker® - July 2020

The Digital-First Banking Tracker®, done in collaboration with NCR Corporation, is your go-to monthly resource for updates on trends and changes in digital-first banking.

Inside the July Tracker
  • Scotiabank’s VP of digital channels Adam Swinemar on why customers’ shift from in-branch to digital banking will be here to stay after the pandemic recedes
  • The latest digital-first banking developments, including new cybersecurity threats to mobile banking apps and a decline in consumers’ use of ATMs during the COVID-19 pandemic
  • A Deep Dive analyzing the difficulties FIs face in developing their digital banking initiatives and how they plan to cope with the new normal of the post-pandemic world

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