Amex Sees Checkout Friction and Security Improvements in Overhauled 3DS2

Digital Fraud Tracker® - March 2022

The first iteration of 3D Secure was hailed as an online fraud game-changer, but its effectiveness came at the cost of consumer convenience — and, ultimately, conversion. In the “Digital Fraud Tracker®,” done in collaboration with DataVisor, American Express’ JJ Kieley explains how the overhauled 3D Secure 2.0 system will curb fraud without the risk of merchant conversion.

Inside the March Tracker

An interview with JJ Kieley, vice president of payment products at American Express, on how 3D Secure 2.0 improves upon the protocol’s original iteration
The latest digital fraud developments, including how two-thirds of companies have fallen victim to external fraud in the last 12 months and why the U.K.’s new fraud prevention rules may require additional customer authentication
A Deep Dive analyzing how 3DS2 works, what makes it superior to its first iteration and how the implementation of this security protocol can benefit banks and merchants