Digital Fraud

Jeweler Kendra Scott Leverages AI to Fight Fraudsters Reputation is everything for jewelry merchants, and their credibility can lose its luster if AI-equipped fraudsters aren’t preemptively stopped. In this month’s “Digital Fraud Tracker®,” done in collaboration with and supported by PayPal, Jim Dunlap, chief information officer of jewelry and home goods retailer Kendra Scott, explains how the jewelry merchant taps AI-based anti-fraud measures and human analysis to cut through informational noise and curb malware.
Inside the April Tracker
  • An interview with Jim Dunlap, chief information officer for jewelry and home goods retailer Kendra Scott, on how fraudsters are launching AI-enabled attacks during the pandemic and how merchants are fighting back with AI-based countermeasures
  • The latest digital fraud developments, including a 462% increase in authorized transaction fraud in Singapore and why fraud attempts have hit SMBs more than twice as hard as large corporations
  • A Deep Dive analyzing how fraudsters leverage AI to stage their attacks and how businesses can deploy adversarial training to get their defensive AI and machine learning systems up to speed

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