Report: AI Helps Chipotle Stop Account Takeover Fraud Without Tipping Off The Fraudsters

Mobile Order-Ahead Tracker - June 2021

QSRs face a conundrum: They must safeguard their mobile ordering platforms against account takeover fraud without letting fraudsters know they’re onto them. In the Mobile Order-Ahead Tracker, Chipotle’s Dave Estlick discusses how deploying invisible, AI-based fraud barriers can keep fraudsters out without pushing them to switch up their attack methods.

Inside the June Tracker
  • An interview with Dave Estlick, chief information security officer for Chipotle, on the AI and ML tools the QSR uses to protect its mobile customers from ATO attempts and synthetic identity fraud
  • The latest mobile order-ahead developments, including news that McDonald’s databases in South Korea, Taiwan and the U.S. have been breached and why fraudsters are targeting more than $26 billion in SBA Restaurant Revitalization Fund relief
  • A Deep Dive analyzing the rise of account takeover attempts and how integrating emerging technologies such as IP anomaly detection can help restaurants and delivery platforms prevent fraud

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