Branching Out: Physical Locations Boost CUs' Digital Plans
Credit Union Tracker® - December 2020
The Credit Union Tracker®, a PYMNTS and PSCU collaboration, is your go-to monthly resource for updates on trends and changes in the credit union industry.
Inside the December Tracker
An interview with Nancy McNeill, senior vice president of operations at Coast Capital Savings Federal Credit Union, on the challenges credit unions have faced during the pandemic, how CUs are addressing them with digital-first solutions and how physical branches will factor into CUs’ futures
The latest credit union developments, including a new fraud-detection solution launched by PSCU and an examination of brick-and-mortar branches’ evolving roles in the credit union space
A Deep Dive analyzing how credit unions can reflect on their digital shifts during the pandemic to bring innovative technologies into their operations in 2021
