FIs Respond To Customer Demand For Better, Seamless Bill Pay
As consumers and businesses increasingly head online to pay their bills, their expectations for a convenient, seamless instant payment experience are also rising. In the latest Real-Time Payments Tracker®, a PYMNTS collaboration with The Clearing House, Mountain America Credit Union’s Kelly Albiston explains why offering a better bill pay solutions is such a critical component for financial institutions looking to boost customer engagement, loyalty and retention.